Strategic Renewals Executive
Posted on 4/3/2023
United States
Experience Level
Desired Skills
  • 5-7 years of experience in renewals, customer success, sales, account management or equivalent customer facing role
  • Comfort negotiating complex, $1M+ named account license agreements
  • Ability to tactfully close deals with a high degree of integrity and independence
  • Ability to communicate to internal and customer executive leadership up to the c-level
  • Highly organized with strong attention to detail
  • Strong oral, written and presentation skills
  • Ability to organize, prioritize, complete activities and meet deadlines on a daily basis
  • Requires ability to withstand frequent and intense pressure as a result of demanding workload and must be able to maintain a positive and professional manner throughout
  • Experience recording information in Salesforce or similar CRM system preferred (not required)
  • Team player who enjoys assisting where needed and finding ways to help
  • High activity level, enthusiastic, self-motivated, tenacious
  • Proven influencer and negotiator
  • 4 year college degree or equivalent business experience
  • Amazing Benefits
  • Making Social Impact
  • Fostering Diversity, Equity, Inclusion and Belonging at Okta
  • Manage all aspects of the subscription renewal process for a defined set of Okta's largest and most complex customers to ensure continuous access to Okta products and services, drive long-term agreements, and maintain and grow Okta revenue
  • Expertly lead pricing strategy and negotiations for 15-20 renewals and $10M+ in ARR each quarter
  • Develop and nurture executive-level relationships with key customers
  • Convey the value proposition for Okta product subscriptions, technical support, and other services
  • Collaborate with the assigned Customer Success Manager and Account Executive to develop and execute renewals strategy, improve product adoption, and address churn risk in the business
  • Improve account growth opportunities by playing an active role in helping to identify incremental opportunities upon contract renewal
  • Provide timely proposals and quotes in line with terms of customer and/or partner agreements
  • Work closely with finance and legal teams to ensure all contracts meet customer and Okta needs
  • Provide executive management with complete visibility to renewals and solicit executive involvement as required
  • Track and maintain customer data and renewal information in Okta systems, including Salesforce and Gainsight
  • Accurately forecast renewal pricing, timing, and risks
  • Work on assigned projects and take initiative to improve the way our team operates
Okta provides online identity verification solutions.
Company Overview
Okta provides online identity verification solutions.