Maintenance Engineer

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Colorado Springs Marriott, nestled near the Rocky Mountains and the vibrant downtown of Colorado’s second-largest city, offers an excellent opportunity to join a world-class team that values personal and professional growth. Our hotel is the perfect home base for outdoor enthusiasts exploring Pikes Peak and Cave of the Winds. When you’re ready to enjoy the great indoors, you'll have easy access to the shops and art galleries in downtown Colorado Springs.   Our property boasts pet-friendly rooms and suites, a full-service restaurant with a stylish outdoor patio, 15 flexible event spaces, a fitness center, and pools. Experience our Culture of Care and discover what a career at the Colorado Springs Marriott with Pyramid Global Hospitality can mean for you!

What you will have an opportunity to do:

Maintenance Engineer | Marriott Colorado Springs

Behind every great guest experience is a property that works. The lights come on. The HVAC runs quietly. The door closes right. The tile is clean and intact. The pool is balanced and ready. None of that happens by accident, and none of it happens without the person who knows this building inside and out and takes genuine pride in keeping it that way.

We are looking for an experienced, detail-oriented, and motivated Maintenance Engineer to join our Engineering team at the Marriott Colorado Springs. If you are someone who brings a broad range of trade skills to the table, takes ownership of every work order you touch, and genuinely enjoys being the person who makes things work right, we want to hear from you.

As a Maintenance Engineer, you are one of the most essential members of the hotel operation. You keep the physical plant of this property running at the level our guests expect and our brand demands. Your work spans mechanical, electrical, plumbing, carpentry, painting, HVAC, and preventive maintenance, and no two days will look exactly the same.

You will work closely with team members across every department in the hotel, from Housekeeping to the Front Desk to Food and Beverage, which means your attitude and your communication skills matter just as much as your technical ability. Guests will see you. Associates will rely on you. Leadership will count on you to get things done right the first time and to flag what needs attention before it becomes a bigger problem.

This is also a tremendous opportunity for a skilled trades professional to grow within a world-class hospitality environment. We value people who bring expertise, take initiative, and want to be part of a team that takes pride in the property they maintain. If that is you, this role has real runway.

Weekend and holiday availability is required. Hotel maintenance does not follow a traditional Monday through Friday schedule, and the right candidate understands and embraces that.

• Performing general maintenance and repair of building and facility mechanical, electrical, and plumbing systems throughout the property
• Performing general electrical repairs including work on appliances, house wiring, air conditioning systems, switches, fixtures, and motors
• Making repairs to plumbing fixtures, piping, drains, and sanitary systems
• Performing HVAC maintenance and repairs to ensure guest rooms and public spaces remain comfortable and properly conditioned at all times
• Making repairs to woodwork, wall vinyl, drywall, doors and windows, carpeting, tile, and other interior finishes to maintain the appearance and integrity of the property
• Performing painting and wall repair throughout the property as needed to maintain brand and property appearance standards
• Performing general mechanical maintenance on pumps, compressors, water heaters, automotive equipment, and other miscellaneous equipment
• Executing and supporting the hotel's preventive maintenance program, completing scheduled PM tasks on guest rooms, public areas, and building systems on time and to standard
• Responding promptly to work orders submitted by housekeeping, front desk, and other departments, prioritizing room readiness and guest-impacting issues
• Keeping accurate records of completed tasks, maintaining logs, and preparing and submitting all required reports in a timely manner as requested by your supervisor
• Identifying maintenance issues that fall outside your scope and escalating them appropriately to ensure they are addressed without delay
• Communicating clearly and professionally with team members across all departments when entering guest rooms or working in public areas
• Engaging with guests you encounter in a warm, professional, and helpful manner; your presence in the hotel is part of the guest experience
• Maintaining a clean, organized, and safe work environment in the engineering shop and throughout the property
• Following all safety procedures including proper use of personal protective equipment, lockout/tagout protocols, and chemical handling standards
• Supporting emergency maintenance needs as they arise, including participation in an on-call rotation as required

• Demonstrated experience in a maintenance role at a hotel, resort, or comparable facility is strongly preferred
• Broad working knowledge of trades including carpentry, electrical, plumbing, HVAC, painting, and general mechanical repair
• A strong attention to detail; you do not finish a job until it is actually done right
• An engaging, professional, and welcoming personality; you work throughout the hotel and your interactions with guests and team members reflect on the property
• The ability to work under pressure in a fast-paced environment and prioritize competing needs without losing focus or composure
• A genuine passion for delivering an exceptional experience for all guests through the quality and reliability of your work
• Excellent communication skills, both verbal and written, including the ability to document work accurately and communicate issues clearly to leadership
• A self-directed work ethic; you manage your time well, follow through on every work order, and do not need to be reminded to close out what you started
• Flexible availability to work various shifts including evenings, weekends, and holidays as required by the operation

What are we looking for?

• Previous experience in a hotel, resort, or commercial facility maintenance role is strongly preferred

• Working knowledge of mechanical, electrical, plumbing, HVAC, carpentry, and general building maintenance and repair

• Ability to read and interpret work orders, maintenance logs, and basic technical documentation

• Familiarity with preventive maintenance programs and the discipline to execute them consistently

• Strong record-keeping skills and the ability to submit accurate logs and reports in a timely manner

• Ability to operate standard maintenance tools and equipment safely and effectively

• Knowledge of and commitment to safety standards including PPE use, lockout/tagout procedures, and chemical handling protocols

• Ability to stand, walk, reach, crouch, bend, push, and pull throughout the full duration of a shift

• Ability to lift and carry up to 50 lbs. as needed

• Comfortable climbing ladders, working in confined spaces, and navigating all areas of the property including rooftop and mechanical room access as required

• Flexible availability to work various shifts including evenings, weekends, and holidays

• A valid driver's license is a plus

• Any relevant trade certifications, EPA 608 certification, or other licenses are a significant advantage

This is a highly active, physical role for the full duration of every shift. You should be comfortable standing, walking, crouching, bending, reaching, and climbing throughout the property. This role also requires the ability to push and pull equipment and lift and carry items up to 50 lbs. You will be working in varied environments including mechanical rooms, rooftops, guest rooms, and outdoor areas, so physical comfort across a wide range of conditions is essential.

The Maintenance Engineers who truly excel in this role are the ones who take personal ownership of this building. They do not walk past something that needs attention. They finish every work order completely and they document it properly. They communicate with the Front Desk before a guest has to call. They catch the issue during the PM that could have become a much bigger problem by the weekend. They treat every guest room they enter with professionalism and care, and they treat every associate they work alongside with the same respect they want in return.

They also understand that they represent this property in a very visible way. A Maintenance Engineer who is skilled, communicative, and genuinely warm with guests and team members is someone who makes the entire operation better. If that is how you work, you are going to be a valued part of this team.

At Pyramid Global Hospitality, we believe the people who keep this property running deserve to feel just as supported as anyone else on the team. When you join us, you gain access to a full range of benefits designed to support your life and your future, including:

• Exclusive discounts on room rates and experiences across our award-winning hotel portfolio

• Comprehensive health insurance plans including mental wellbeing support for you and your loved ones

• Pet insurance for the four-legged members of your family

• Competitive finance and retirement solutions

• Performance-based incentives and bonuses

• Generous paid time off

• Exciting associate perks and discounts

• Skill-enhancing job training from day one

• Educational opportunities to support your long-term career growth

• A genuine commitment to work-life balance

• Real pathways for career advancement within our organization

The Marriott Colorado Springs is part of the Pyramid Global Hospitality family, a company that leads with a People First philosophy in everything it does. We are a diverse, passionate, and dedicated team that values the unique contribution every associate brings to the table. We know that this hotel runs because of the people who maintain it, and we do not take that for granted.

Our Engineering team is a critical part of what makes the Marriott Colorado Springs the property it is. We invest in the people on this team because we understand that a well-maintained property is a direct reflection of how much we care about our guests and our associates. If you are looking for a place where your skills are respected, your work is valued, and your growth is supported, this is it.

If you are ready to bring your expertise, your work ethic, and your commitment to quality to a world-class hotel property in one of Colorado’s most beautiful cities, we would love to hear from you. Apply today and become part of the team that keeps the Marriott Colorado Springs running at its best every single day.

The Marriott Colorado Springs is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender including pregnancy, age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law.

Compensation:

$18.00

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$19.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.