Full-Time

Patient Experience Navigator

Medical Assistant

Posted on 1/3/2025

Accompany Health

Accompany Health

51-200 employees

Comprehensive medical and mental health services

Financial Services
Healthcare
Legal

Compensation Overview

$22 - $25Hourly

Mid

Denver, CO, USA

Hybrid position based in Denver, CO.

Category
Nursing & Allied Health Professionals
Medical, Clinical & Veterinary
Required Skills
Word/Pages/Docs

You match the following Accompany Health's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • At least 2 years of patient-facing experience in a healthcare setting
  • At least 1 year of scheduling experience with orders including DME
  • Previous experience with EMR systems (Athena knowledge is a plus!)
  • Excellent customer service skills
  • Ability to quickly build trust with patients
  • Strong communication skills, and a flexible and positive attitude
  • Strong computer skills and basic knowledge of G-Suite (e.g., Google Docs)
  • US work authorization
  • Medical Assistant Certification (preferred)
Responsibilities
  • Manage follow-up appointment scheduling for patients
  • Help patients schedule and coordinate referrals, imaging, procedures, and screenings appointments and support them in completing these visits
  • Process prior authorization and DME requests
  • Organize and locate patient medical records
  • Support a care pod with daily operational activities including visit planning, virtual visit troubleshooting, and assisting patients with urgent needs
  • Collaborate with your care pod to carry out patient care plans
  • Maintain patient confidentiality and abide by HIPAA standards
  • Other duties as assigned

Accompany Health provides a range of medical, mental health, and social care services, focusing on individuals whose insurance covers these services at no cost. The company aims to deliver personalized and integrated care solutions, assisting clients with medical issues, mental health support, and social services like housing and food. By leveraging insurance coverage, Accompany Health ensures that most clients can access these services without out-of-pocket expenses, promoting inclusivity in healthcare. The company collaborates with legal advisors for additional support, although some services may incur charges. Revenue is generated primarily through insurance reimbursements, and by working closely with clients' healthcare providers, Accompany Health creates a seamless care experience. The goal is to enhance the quality of care and build long-term relationships with clients, making healthcare more accessible and affordable.

Company Stage

Series A

Total Funding

$54.5M

Headquarters

Bethesda, Maryland

Founded

2022

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

25%

2 year growth

40%
Simplify Jobs

Simplify's Take

What believers are saying

  • Telehealth expansion enhances accessibility for underserved patients.
  • Value-based care models align with Accompany Health's comprehensive care approach.
  • AI integration improves personalized care and chronic illness management.

What critics are saying

  • Increased competition from startups like Heal and DispatchHealth.
  • Potential changes in insurance reimbursement policies affecting revenue.
  • Rising operational costs due to inflation impacting service affordability.

What makes Accompany Health unique

  • Accompany Health offers comprehensive in-home care in underserved regions.
  • The company provides integrated medical, mental health, and social care services.
  • Accompany Health leverages insurance to offer services at no out-of-pocket cost.

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Benefits

Remote Work Options

Flexible Work Hours

INACTIVE