Production Engineer
Software Development
Posted on 10/27/2023
INACTIVE
ThoughtSpot

501-1,000 employees

AI-powered analytics platform enabling data-driven decisions
Company Overview
ThoughtSpot stands out as a leader in the AI-Powered Analytics industry, providing an accessible platform that allows anyone to engage with live data through natural language search. The company's competitive edge lies in its low-code, developer-friendly platform, ThoughtSpot Everywhere, which allows customers to embed AI-Powered Analytics into their own products and services. Its strong industry position is further evidenced by its diverse clientele, including T-Mobile, BT, Snowflake, HubSpot, Exxon, Daimler, Medtronic, Hulu, Royal Bank of Canada, Nasdaq, Huel, and Nationwide Building Society.
AI & Machine Learning

Company Stage

Series F

Total Funding

$1.1B

Founded

2012

Headquarters

Mountain View, California

Growth & Insights
Headcount

6 month growth

0%

1 year growth

10%

2 year growth

21%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
JavaScript
React.js
Vue.js
AngularJS
CategoriesNew
Software Engineering
Requirements
  • Strong Foundation in Frontend Application Technologies: understanding of frontend application technologies, including JavaScript and React, to effectively debug and resolve customer-facing issues
  • 2+ years of Experience in JavaScript and Javascript frameworks like React, Angular, Vue
  • Ability to work with APIs, authentication, and security protocols
  • A minimum of 3 years of software development experience is required, demonstrating the ability to work with complex software systems
  • Strong problem-solving and analytical skills to identify and address the root causes of operational issues
  • Ability to make informed design decisions to improve software performance and reliability
  • Effective communication is essential for collaborating with cross-functional teams and providing updates to customers
  • Proficiency in debugging complex software systems to identify and resolve issues efficiently
Responsibilities
  • Debug customer's operational issues and provide comprehensive solutions
  • Collaborate with the engineering team to identify the root causes of issues and provide feedback for continuous improvement
  • Develop and maintain tools and services for faster triaging and resolution of operational issues
  • Fix bugs in production code with high quality, following the complete Software Development Life Cycle (SDLC) process
  • Investigate and diagnose customer-reported operational issues in the TS Everywhere domain
  • Together with the TSE engineering team, share an on-call rotation and be an escalation contact for service incidents
  • Collaborate with cross-functional teams, including software developers, to address the identified issues
  • Write and maintain documentation, tools, and services that aid in identifying and resolving issues more efficiently
  • Follow best practices and the SDLC process to ensure high-quality bug fixes
  • Communicate effectively with customers to provide timely updates and solutions
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