Production Engineer
Software Development
Posted on 10/27/2023

501-1,000 employees

AI-powered analytics platform enabling data-driven decisions
Company Overview
ThoughtSpot stands out as a leader in the AI-Powered Analytics industry, providing an accessible platform that allows anyone to engage with live data through natural language search. The company's competitive edge lies in its low-code, developer-friendly platform, ThoughtSpot Everywhere, which allows customers to embed AI-Powered Analytics into their own products and services. Its strong industry position is further evidenced by its diverse clientele, including T-Mobile, BT, Snowflake, HubSpot, Exxon, Daimler, Medtronic, Hulu, Royal Bank of Canada, Nasdaq, Huel, and Nationwide Building Society.
AI & Machine Learning

Company Stage

Series F

Total Funding





Mountain View, California

Growth & Insights

6 month growth


1 year growth


2 year growth

Remote in USA
Experience Level
Desired Skills
Software Engineering
  • Strong Foundation in Frontend Application Technologies: understanding of frontend application technologies, including JavaScript and React, to effectively debug and resolve customer-facing issues
  • 2+ years of Experience in JavaScript and Javascript frameworks like React, Angular, Vue
  • Ability to work with APIs, authentication, and security protocols
  • A minimum of 3 years of software development experience is required, demonstrating the ability to work with complex software systems
  • Strong problem-solving and analytical skills to identify and address the root causes of operational issues
  • Ability to make informed design decisions to improve software performance and reliability
  • Effective communication is essential for collaborating with cross-functional teams and providing updates to customers
  • Proficiency in debugging complex software systems to identify and resolve issues efficiently
  • Debug customer's operational issues and provide comprehensive solutions
  • Collaborate with the engineering team to identify the root causes of issues and provide feedback for continuous improvement
  • Develop and maintain tools and services for faster triaging and resolution of operational issues
  • Fix bugs in production code with high quality, following the complete Software Development Life Cycle (SDLC) process
  • Investigate and diagnose customer-reported operational issues in the TS Everywhere domain
  • Together with the TSE engineering team, share an on-call rotation and be an escalation contact for service incidents
  • Collaborate with cross-functional teams, including software developers, to address the identified issues
  • Write and maintain documentation, tools, and services that aid in identifying and resolving issues more efficiently
  • Follow best practices and the SDLC process to ensure high-quality bug fixes
  • Communicate effectively with customers to provide timely updates and solutions
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  • You are not required to provide any requested information to us, but failure to do so may result in not being able to continue your candidacy for a job with us
  • The information you give us is true and correct to the best of your knowledge and belief, and you have not knowingly omitted any related unfavorable information. Providing any inaccurate or misleading information may make you ineligible for employment
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