Director – Commercial Account Management

Job Description

Procore is looking for a driven Director, Commercial Account Management to join our Sales team. As we go to market with new products, you’ll develop, mentor, and lead a team of Sales Managers focused on running effective discovery, technical demonstrations, and supporting deals to close. You’ll drive a high-performance, high-accountability culture to meet and exceed sales goals and continue to grow our current customer base.

As a Director, Commercial Account Management, you’ll partner with Sales Enablement, Marketing, and Customer Success to create and execute effective sales strategies. Use your strong leadership skills, deep understanding of the construction industry, and proven track record in sales management to develop and motivate your team to achieve exceptional results. Your ability to build strong relationships with customers and internal stakeholders will be instrumental in driving revenue growth and ensuring customer satisfaction.

This position reports to the AVP, Commercial Sales, and has the opportunity to work remotely from any US location although our location in Carpinteria, CA or Austin, TX is preferred. We’re looking for someone to join us immediately.

What you’ll do:

• Lead a team of Sales Managers to work with Procore’s customer base to renew and expand customer accounts

• Implement and optimize processes to enhance team performance, efficiency, and product knowledge

• Collaborate with Customer Success Management to ensure client satisfaction

• Attract, hire, and retain high-performing Sales Managers and Account Executives by driving a performance culture within the team

• Provide ongoing training and support to the team, ensuring they understand their roles, Procore’s products, and effective sales strategies

• Conduct regular reviews of team performance, pipelines, and deals, offering guidance and support to help close deals

• Provide detailed analysis and reporting on the team’s performance as well as accurate forecasts to sales leadership based on individual performance and historical trends

• Quarterly travel to client onsite visits

What we’re looking for:

• Bachelor’s degree in a relevant field or equivalent work experience

• 8+ years in a quota-carrying software sales experience (preferably in a SaaS environment)

• 5+ years management experience in a Second Line Leadership role

• Track record in hiring, developing, and promoting sales representatives and leaders from diverse backgrounds

• Demonstrated ability to sell through thorough discovery, value selling, and a rigorous sales process

• Experience using and implementing a sales methodology and demonstrated experience with Salesforce

• Excellent written and verbal communication skills, including the ability to deliver a persuasive business message to channel partners, end users, and sales leadership

• Ability to thrive in a fast-paced environment, results-oriented, team-oriented, and possess a strong work ethic

Qualifications