Full-Time
Office Service Representative 1
Canon Business Process Services
Managed workplace and document services
No salary listed
Fort Worth, TX, USA
In Person
 Administrative & Executive Assistance (1) |
|---|
- A high school diploma or equivalent is required.
- Zero to one year of experience working in a mailroom or professional office environment is required.
- The candidate must be able to perform routine functions on fax, scanner, metering, stamping, tracking, photocopying, color-copying, and binding equipment and systems.
- The candidate must be able to work overtime and meet deadlines.
- The role requires regular twisting, turning, squatting, bending, reaching, lifting, and prolonged periods of sitting, standing, or walking.
- The candidate may regularly lift and carry up to 20 pounds and move more than 50 pounds by pushing a mail cart; occasional lifting of up to 50 pounds may be required.
- The role requires frequent use of hand and foot controls and may occasionally require climbing stairs.
- Ensure total customer satisfaction by understanding customer expectations, proactively identifying and resolving problems, and maximizing opportunities to build relationships.
- Receive, sort, and deliver incoming mail and packages according to assigned floors and established time frames.
- Wrap, seal, weigh, affix postage to, and dispatch outgoing mail and packages in accordance with postal regulations.
- Prepare special outgoing interoffice pouches for client affiliates as scheduled, when applicable.
- Package and process outgoing overnight items such as Federal Express and UPS shipments to meet client and vendor deadlines, and log and deliver incoming overnight packages within established time frames.
- Log outgoing and incoming items as required and review them for accuracy and completeness.
- Organize and distribute supplies to client employees according to job requests, verify and log orders upon delivery, and monitor copy-supply, paper, and toner inventory.
- Handle items for distribution to some or all client employees, affiliates, dealers, and other recipients.
- Estimate runtimes for small to medium photocopy jobs, check copies for quality and accuracy, produce bound copies when requested, and deliver and collect copy jobs.
- Perform minor photocopier maintenance, including resolving paper jams, placing service calls, and conducting routine cleaning.
- Operate facsimile machines; send and receive facsimiles; maintain accurate incoming and outgoing fax logs; enter fax data into the computer for client chargeback when appropriate; generate activity and confirmation reports; and confirm receipt with recipients as necessary.
- Prepare monthly production and volume reports to measure productivity and prepare billing charges.
- Perform administrative duties including inserting, copying, photocopying, and faxing as needed.
- Set up and maintain client kitchen areas and conference rooms, order food, and make coffee when directed by the Site Manager.
- Provide reception services, including answering telephones, taking messages, and greeting visitors, when directed by the Site Manager.
- Move boxes, supplies, or furniture and replace light bulbs when directed by the Site Manager.
- Perform document scanning when directed by the Site Manager.
- Prepare outgoing items for shipping when directed by the Site Manager.
- Learn new features and functionalities of copying machines, fax machines, scanning equipment, and shipping equipment as introduced at the site.
- Perform additional duties as assigned.
- Some knowledge of metering, weighing, logging, and other shipping procedures is preferred.
- Some computer skills are preferred.
Canon Business Process Services is a managed-services provider that helps organizations operate document, workplace, and business-support functions. Its services include mail and print operations, records and information management, office services, logistics, and managed workforce programs. The company designs and runs outsourced processes for clients seeking more consistent, measurable operations. CBPS operates in business-process outsourcing and managed services, embedding teams and workflows inside client environments to run essential back-office and workplace processes with documented standards, reporting, staffing, and improvement practices. Client programs are tailored to the workplace, compliance needs, and required service levels.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
N/A