Full-Time

Operations Coordinator

Posted on 4/2/2025

Window Nation

Window Nation

201-500 employees

Home improvement specializing in windows and doors

Compensation Overview

$23.50/hr

Junior

No H1B Sponsorship

Buffalo, NY, USA

Category
Generalist Operations
Operations & Logistics
Required Skills
Inventory Management
Requirements
  • High school Diploma or GED
  • 1+ years of administrative support or scheduling experience
Responsibilities
  • Schedules installation appointments ensuring jobs are scheduled in an efficient and timely manner
  • Reviews pending installations and verifies product arrival and labor workbooks
  • Actively oversees installation pipeline, closing and updating jobs daily
  • Manages installation paperwork to ensure that the installation crews are prepared for each scheduled installation
  • Understands each installation crew’s abilities and appropriately assigns a qualified crew to each new project
  • Receives and maintains inventory of orders providing timely ETAs to all stakeholders
  • Resolves relevant customer issues to ensure a high level of customer satisfaction
  • Collects payments/submits funding for completed jobs to maintain DSO within company standards
  • Performs other duties as assigned
Desired Qualifications
  • Experience maintaining accounts receivable
  • CRM experience a plus
  • Customer-centric mindset
  • Demonstrated success in deadline-driven and high-pressure environment
  • Home Improvement/Home Services experience a plus
  • Proficiency in Microsoft Office Suite

Window Nation specializes in home improvement by providing replacement windows, doors, and vinyl siding to homeowners. Their products are custom-made to meet the specific needs of each client, ensuring a perfect fit for various budgets and styles. The company operates in major U.S. cities and employs professional installers who take precise measurements to guarantee quality installation, which enhances the longevity and performance of the products. Window Nation differentiates itself from competitors by offering a wide selection of over 10 brands, special financing options, and promotions like "Buy 2 Windows, Get 2 Free". Their goal is to help homeowners improve energy efficiency, curb appeal, and overall property value while making the investment process as accessible as possible.

Company Size

201-500

Company Stage

Acquired

Total Funding

N/A

Headquarters

Fulton, Maryland

Founded

2006

Simplify Jobs

Simplify's Take

What believers are saying

  • Expansion into Colorado Springs and Louisville opens new market opportunities.
  • Increased demand for energy-efficient home improvements boosts window replacement market growth.
  • Partnership with Milgard ensures high-quality, weather-resistant custom-made windows.

What critics are saying

  • Increased competition from local manufacturers in new markets like Colorado Springs.
  • Dependence on promotions could strain profit margins if not managed carefully.
  • Integration challenges from ARMORVUE acquisition may disrupt service quality.

What makes Window Nation unique

  • Window Nation offers custom-made windows tailored to specific client needs.
  • The company provides a wide range of products from over 10 different brands.
  • Professional installers ensure precise measurements and installations for product longevity.

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Benefits

Paid Vacation

401(k) Retirement Plan

401(k) Company Match

Company News

KATU
Apr 15th, 2025
Upgrade Your Home with Window Nation

Window Nation was recently ranked highest on Forbes' list of best window installation companies.

PR Newswire
Mar 3rd, 2025
Window Nation Expands To Colorado Springs, Bringing Premium Window Replacement To The Rocky Mountain Region

COLORADO SPRINGS, Colo., March 3, 2025 /PRNewswire/ -- Window Nation, the country's third-largest window replacement company, is proud to announce its expansion into Colorado Springs, marking its second location in Colorado following the successful launch of its Aurora showroom in 2023. With a reputation built on expert craftsmanship, industry-leading products, and a commitment to customer satisfaction, Window Nation is ready to bring its decades of experience to homeowners in the Pikes Peak region. Nestled against the backdrop of the Rocky Mountains, Colorado Springs offers a diverse range of home styles, from historic Victorians and rustic mountain retreats to modern new builds designed to embrace the area's breathtaking views. With its unique climate where sunny, high-altitude days meet brisk mountain nights local homeowners need windows that can handle extreme temperature swings without sacrificing energy efficiency or curb appeal

Morningstar
Mar 3rd, 2025
Window Nation Expands to Colorado Springs, Bringing Premium Window Replacement to the Rocky Mountain Region

Window Nation expands to Colorado Springs, bringing premium window replacement to the Rocky mountain region PR newswire COLORADO SPRINGS, Colo., March 3, 2025.

PR Newswire
Jan 6th, 2025
Window Nation Expands To Louisville, Ky, With New Showroom Opening

Nationally Recognized Window Replacement Company Brings Industry-Leading Solutions to Meet Louisville's Home Improvement Needs and Boost Local EconomyLOUISVILLE, Ky., Jan. 6, 2025 /PRNewswire/ -- Window Nation, the country's third-largest window replacement company, is proud to announce its expansion into Louisville, Kentucky, opening a brand-new showroom in January 2025. Window Nation's arrival brings fresh opportunities to meet Louisville homeowners' unique home improvement trends while stimulating the local job economy. "Louisville is a city rich with architectural history and diverse home styles – from traditional to modern – and we're excited to offer solutions that blend quality, efficiency, and beauty. Homeowners here deserve the best in comfort and performance, and our products meet those needs." - Jeff Beck, President, and CEO of Window Nation

RICentral
Sep 17th, 2024
Window Nation Announces Acquisition of ARMORVUE Window and Door

FULTON, Md., Sept. 17, 2024 /PRNewswire/ - Window Nation, the third largest window replacement company in the United States, is excited to announce its acquisition of Florida-based ARMORVUE Window and Door.

INACTIVE