Why Vacasa

We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that local operations teams make up the majority of our workforce. Our operations teams help make vacation memories happen by ensuring a seamless stay for our guests.

What we’re looking for

Vacasa is seeking a hard-working, energetic employee who is passionate about delivering on the promise of excellence in customer service. The Night Auditor will be responsible for verifying, posting and correcting all revenue from the property as well as checking in guests as necessary during the night shift with the highest level of customer service.

While this position begins as temporary, seasonal, you may have the opportunity to obtain part-time employment based on your skill set and the company’s growth.

Position Summary

The Night Auditor is responsible for overall resort operations during the night shift. The primary focus (not an exhaustive list)  is on all Front Desk and Night Audit responsibilities, including overseeing the property, handling complaints, assisting guests, addressing disturbances, entering and auditing reservations, preparing arrival documentation, and collecting payments as appropriate. Reliable transportation required. This is an overnight position with weekends required.

Compensation

• $21 / hour. Actual pay will vary based on a candidate’s skill, experience, education and/or location.
• More benefits and company perks information below

What you’ll do

• Overnight shift report
• Close out the previous day, set to the current day
• Close open items as appropriate from day shifts
• Security walk-throughs every 2 hours
• Guest/owner interactions as necessary
• Address or report disturbances
• A first reporter for medical and other emergencies
• Ensure late arrivals are tracked to the next day if applicable
• Open tickets as appropriate (from a walkthrough or guests/owners)
• Run Arrivals and Departures reports as appropriate
• Assemble check-in packets, make key cards and parking passes
• Other duties, as assigned

The skills you’ll need

• Knowledge and judgment
• Confidence (alone during overnight shift)
• Technical Skills: Attention to detail and basic computer skills
• Work Experience: Front Desk, hospitality, customer/guest facing
• Must be able to walk distances, lift luggage

Work & Physical Environment

• Indoor and outdoor
• Not eligible for telework
• Variable schedule; operates with autonomy to complete job duties. 
• Structure of the position: fixed schedule, variable schedule, autonomy of task completion
• Works alone overnight
• Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of twenty-five (25) pounds without assistance. 

What you’ll get

• Health/dental/vision insurance—100% coverage option
• Employer Sponsored & Voluntary Supplemental Benefits
• 401K retirement savings plan with immediate 100% company match on the first 6% you contribute 
• Health & Dependent Care Flexible Spending Accounts
• Flexible vacation time
• Paid sick days and holidays 
• Paid parental leave after one year of tenure 
• Employee Assistance Program
• Career advancement opportunities
• Employee discounts and 
• All the equipment you’ll need to be successful
• Great colleagues and culture
• Please visit our careers page to review our full benefits offerings

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged. 

Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.

An offer of employment for this role will be contingent upon the successful completion of a background check.