Job Posting Title:
Senior Program Coordinator
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Hiring Department:
Global Engagement
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Position Open To:
All Applicants
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Weekly Scheduled Hours:
40
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FLSA Status:
Exempt
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Earliest Start Date:
Immediately
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Position Duration:
Expected to Continue
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Location:
UT MAIN CAMPUS
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Job Details:
General Notes
The University of Texas at Austin (UT Austin) is one of the largest public universities in the United States and is the flagship of The University of Texas System. UT Austin enrolls more than 52,000 students studying in almost 120 bachelor’s degree programs and more than 220 graduate programs across 18 colleges and schools. UT Austin is steadfastly committed to global engagement and is home to more than 5,600 international students and 1,500 international scholars from more than 130 countries, with more than 530,000 living alumni in 176 counties around the world.
Texas Global advances UT Austin’s academic mission by leading, supporting, and coordinating the university’s international engagement efforts, fostering strategic partnerships on campus and abroad, welcoming a cadre of impressive international students and scholars to campus, and creating opportunities for students and faculty to engage with peers and institutions around the world. Texas Global is comprised of nine units, home to over 140 staff members, and continued growth of the organization is expected.
Purpose
Serve as a vital driver of campus engagement and community-building for our international student and scholar population, managing International Student and Scholar Services (ISSS) strategic communications and signature programming that enriches the on-campus experience. This position reports to the assistant director for intercultural programs and initiatives.
Responsibilities
Orientation and Intercultural Programming
- Lead ISSS orientation programs and forge strategic partnerships with colleges, schools, and departments to create cohesive orientation experiences for international students
- Orchestrate pre-orientation programming and communications that set students up for success
- In coordination with the assistant director, design and implement innovative programming that supports international students' and scholars' cross-cultural adaptation, sense of belonging, and family/dependent well-being through first-year initiatives, skill-building workshops, service-learning projects, and networking events
- Drive continuous improvement through robust analyses and learning outcome assessments that inform program evaluation, refinement, and creation of new initiatives
- Manage orientation and program budgets with fiscal responsibility and strategic planning in accordance with unit guidelines
- Supervise and develop a graduate assistant and international orientation volunteers, fostering their professional growth while advancing orientation and intercultural programming goals
Communication
- Under guidance from the assistant director, partner strategically with Texas Global's Marketing and Communications team to develop and execute a comprehensive communication plan for ISSS, ensuring timely, consistent messaging across email, social media, web, and print platforms
- Amplify visibility of ISSS programs, events, and services through compelling promotion and marketing across multiple channels
- Craft engaging content for blogs, events, reports, briefings, newsletters, and other communication materials that resonate with international students and scholars
- Ensure quality and consistency by reviewing and editing ISSS team communications to align with the ISSS communication workflow and Texas Global brand standards
Campus Outreach and Collaboration
- Build bridges across campus by collaborating with University units to assess, enhance, and develop support services addressing international students' and scholars' personal, social, academic, and professional needs
- Serve as the face of ISSS at selected University committee meetings, events, and organizations, advocating for international community priorities
- Foster a thriving international community through strategic liaison work with student government and student organizations
Team and Institutional Support
- Champion ISSS and Texas Global priorities through active participation in strategic initiatives and community-building events
- Serve as backup to the assistant director during absences, ensuring continuity of critical operations
- Drive innovation through collaborative participation in staff meetings and working groups focused on enhancing service delivery
- Foster a sense of belonging by supporting and staffing programs that connect international students and scholars with each other and the greater University community
Required Qualifications
Bachelor’s degree and five years of progressively responsible professional experience or master’s degree with three years of experience. Superior communication, writing, and editing abilities with a strong attention to detail and accuracy. Experience developing, planning, and implementing student-focused programming, exhibiting strong project management skills. Experience using social media to promote programming and services. Commitment to programming and communication that support the international student and scholar community. Demonstrated ability to implement creative solutions and take initiative while working as part of a team in a fast-paced environment. Proven capability to multitask and keep projects well-organized and on deadline. Strong computer and technological proficiency. Equivalent combination or substitution of relevant education and experience may be substituted as appropriate.
Preferred Qualifications
Master’s degree in international education, higher education administration, student affairs, or similar field. Advanced knowledge of and demonstrated active engagement in the field of international education.Direct experience working with international students and scholars in a University setting. Demonstrated experience creating and using a communication plan to promote activities and objectives effectively.
Salary Range
$55,000
Working Conditions
Work in a shared office environment. Work around standard office conditions. This position is located in Austin, Texas.
Required Materials
Resume/CV
- 3 work references with their contact information; at least one reference should be from a supervisor
- Letter of interest
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
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Employment Eligibility:
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
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Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
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Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.
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Equal Opportunity Employer:
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
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Pay Transparency:
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
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Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
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E-Verify:
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:
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Compliance:
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.
The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
Education