Job Description

At Western Digital Global Employee Relations, we support the individual experience with empathy, inclusion and respect. If you are an Employee Relations expert with deep experience in coaching, handling complex performance and complaint casework and investigations, and you have a passion for finding creative solutions to enhance processes along the way, then you’ll thrive in our fast paced and collaborative environment. Join a world-class team of employee relations professionals that support the organization to problem solve, assess risk and provide care in handling interpersonal and other employee relations matters to ensure fair, objective and consistent outcomes. Partner strategically with critical cross functional partners, people managers and employees through performance management, corrective action, involuntary exits, and workplace conflict issues to cultivate an innovative, high-performing, and inclusive culture.

Employee Relations Manager:

• Conduct internal investigations for behavioral/workplace matters by applying investigation planning, interviewing techniques with supporting documentation and appropriate outcome
• Assist in the development, roll out, interpretation and support to update internal processes/programs for our Global Employee Relations team
• Design and deliver targeted solutions with a high degree of focus on scale and growth, including conflict resolution and mediation, and change management
• Provide strategic Employee Relations support, business partnership, thought partnership, and coaching to all levels of the organization
• Proactively assess team and manager development needs, make recommendations, and implement appropriate solutions and corrective action as appropriate
• Support with data analysis and reporting solutions based on business needs, highlighting key trends in employee relations to actively drive proactive solutions to minimize reactive work
• Help balance risk, taking into account employee, business and company perspectives
• Help design and facilitate internal training for people leaders and other key stakeholders
• Integrate and partner with HR colleagues in the HR Business Partner, Legal, Investigations, Learning & Development, and HR Programs teams to implement solutions
• Participate and lead projects as an integral member of the extended HR community and influence others within the organization
• Build collaborative and productive working relationships
• Help promote knowledge, understand and compliance regarding company policy and relevance employment laws thorough coaching, presentations and training

Qualifications

• Demonstrate solid judgment and experience assessing risk relative to the business
• Knowledge of applicable country laws, regulations and statues related to employment, benefits, and HR compliance (e.g. EEO, Data Privacy, FLSA, FMLA)
• Consultative coaching, counseling and conflict resolution skills; ability to influence and articulate a variety of issues to different audiences, tailoring messages accordingly
• Proven ability to manage conflict to diffuse employee related issues, concerns and situations
• Strong attention to detail and excellent verbal and written communication skills, including the ability to write cohesive emails, summaries and investigation plan/reports
• Investigation planning and design
• Effective communication and critical thinking skills
• Demonstrate empathy and experience driving inclusion
• Demonstrate project management and change management experience
• Demonstrated experience learning and thriving in a constantly changing environment and to cultivate relationships across teams
• Experience using data to identify insights that drive action
• Demonstrated experience in influencing and strategically solve problems
• Consulting, coaching and facilitation skills
• Proven experience leading, growing, and scaling experienced HR professionals
• 8+ years experience in an Employee Relations, HR Business Partner or equivalent role

BA/BS degree, preferred; JD and/or MS degree optional