Who we are
Healthcare is more confusing, more costly, and more complex than ever. Transcarent is a health and care experience company on a mission to empower Members to stay healthy by providing them with unbiased information, trusted guidance, and easy access to high value care where and when they need it. You will be part of a world-class team, supported by top tier investors like 7wireVentures and General Catalyst, and founded by a mission-driven team committed to transforming the health and care experience for all. We closed on our Series C funding in January 2022, raising our total funding to $298 million and enabling us to respond to the demand for rapid expansion of our offering.
Transcarent is committed to growing and empowering a diverse and inclusive community within our company. We believe that a team with diverse lived experiences, working together will strengthen our organization, and our ability to deliver "not just better but different" experiences for our members.
What we look for in our teammates
We are looking for teammates to join us in building our company, culture, and Member experience who:
- Put people first, and make decisions with the Member’s best interests in mind
- Are active learners, constantly looking to improve and grow
- Are driven by our mission to measurably improve health and care each day
- Bring the energy needed to transform health and care, and move and adapt rapidly
- Are laser focused on delivering results for Members, and proactively problem solving to get there
In this role, you will...
The Director, HR Business Partner is an integral part of the HR team, providing HRBP support to members of our Executive Leadership Team (ELT) and their functions, aligning people initiatives with business goals. This position will report to the VP, HR, and you will be responsible for managing all aspects of employee engagement, performance management, coaching, and building programs to drive our organizational evolution for the groups you support. The Director, HRBP will also contribute to focus areas including learning and development, mergers & acquisitions, performance management, organizational design, and DEI&B.
What you’ll do
- Serve as a trusted partner to the ELT and their departments to develop, coach, and drive innovative business initiatives within their teams.
- Partner with the VP to build programs and policies that will support our organization in its next phase of growth.
- Support our teams through organic and inorganic growth. Coach leaders on hiring plans, staffing needs, and their organizational structure, working closely with your Talent Acquisition (TA) and Finance partners.
- Lead your business units through performance review cycles, serving as a key thought partner to leadership.
- Champion HR initiatives and ongoing organizational initiatives that enable and improve a high-performance company culture as we grow and scale.
- Drive organizational design for the functions you support, leveraging insights from experts within the organization.
- Partner with L&D to develop and deliver training for managers and employees.
- Innovate and react quickly as the company shifts and evolves.
What we’re looking for
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- A commitment to supporting a diverse and inclusive team that reflects the populations we serve
- A quantitative, data-driven approach to business partnership and a demonstrated ability to communicate insights from the data to executive leadership and other stakeholders
- Ability to be a player-coach, managing multiple internal professionals at all levels while supporting senior leaders through change management.
- Organization design and evolution experience through reorgs, M&A, and business focus pivots
- Exceptional communication, influence, presentation and interpersonal skills with colleagues of all levels
- A high excellence bar that supports equity in application of our people programs and processes.
- Clear and confident written and verbal communication
Education/Experience:
- A minimum of 7+ years of HR experience a high-growth, dynamic environment, with at least 4 years as an HR Business Partner
- Experience in a technology company is strongly preferred.
- You’re resourceful, forward-thinking, drawn to building from ambiguous and unsolved problems and have an "own the outcome" mindset.
- You are solutions-oriented and share learnings with others on your team
- You have a proven ability to partner with others to build, track, prioritize and drive concurrent projects to success with a strong operational background and mission centric emphasis.
- You excel at openness and flexibility with internal clients, balanced with maintaining consistency and equity in people philosophies and practices
- Experience with a variety of HR systems and programs, as well as having experience in implementation and education of new tooling.
Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.
Salary is just one component of Transcarent’s total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.
Our benefits and perks programs include, but are not limited to:
- Competitive medical, dental, and vision coverage
- Competitive 401(k) Plan with a generous company match
- Flexible Time Off/Paid Time Off, 12 paid holidays
- Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
- Mental Health and Wellness benefits
Location
You must be authorized to work in the United States. Depending on the position we may have a preference to a specific location, but are generally open to remote work anywhere in the US.
Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!
Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.
