Compensation Overview

$25Hourly

Junior, Mid, Senior

Tempe, AZ, USA

Required Skills

Communications

Requirements

At least 2+ years of security or client-facing problem-solving experienceExceptional oral communication skills and ability to speak with clarity, empathy, and calmness in emergency situations
Experience with GSOC operations and systems
Example 1:
Security Monitoring Specialist, (ex. Simplisafe, 2 years)Associate's Degree
Example 2:
Lead Teller, (ex. Wells Fargo, 3 years)Driver, self-employed (ex. (Uber/Lyft) 2 years)

Responsibilities

MONITOR:
Ensure physical security of premises through badging, video and robot surveillance and alarm monitoring
Conduct real-time monitoring of designated locations
Monitor and maintain the readiness of radio, phone, and other GOC communication systems
ALERT:
Operate emergency mass notification system
Notify management and external partners of threats and hazards
RESPOND:
Deliver accurate information in a timely manner to external or internal personnel and entities as required by the policy during incidents
Establish contact with employees, visitors, and others in need of on-site emergency assistance
Exercise sound judgment to prioritize events, service requests, and inquiries according to their importance

Cobalt Robotics utilizes a combination of human expertise, robotic technology, and omni solutions to effectively resolve any security incidents. Our dedicated team patrols and monitors sites 24/7 to proactively prevent break-ins, identify significant leaks, and provide our customers with visibility over their space, their assets, and their data.

Cobalt’s team is composed of renowned technologists and security professionals and is backed by world-class investors such as Sequoia, Bloomberg Beta, and Coatue. In 2019, Cobalt was recognized as one of the Best Places to Work by the Silicon Valley Business Journal and the San Francisco Business Times.

About the role: The Global Operations Center Operator is a call center responsible for physical security, access control, and safety of client facilities, and employing various systems to support incident management and communication. The candidate should have excellent communication skills and be familiar with technology.

Expected Pay: $25.00/hr. Work Schedule: Open availability

Responsibilities

MONITOR:
Ensure physical security of premises through badging, video and robot surveillance and alarm monitoring
Conduct real-time monitoring of designated locations
Monitor and maintain the readiness of radio, phone, and other GOC communication systems
ALERT:
Operate emergency mass notification system
Notify management and external partners of threats and hazards
RESPOND:
Deliver accurate information in a timely manner to external or internal personnel and entities as required by the policy during incidents
Establish contact with employees, visitors, and others in need of on-site emergency assistance
Exercise sound judgment to prioritize events, service requests, and inquiries according to their importance

Required Skills

At least 2+ years of security or client-facing problem-solving experienceExceptional oral communication skills and ability to speak with clarity, empathy, and calmness in emergency situations
Experience with GSOC operations and systems
Example 1:
Security Monitoring Specialist, (ex. Simplisafe, 2 years)Associate’s Degree
Example 2:
Lead Teller, (ex. Wells Fargo, 3 years)Driver, self-employed (ex. (Uber/Lyft) 2 years)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Cobalt Robotics

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Website

View Company Profile

Cobalt Robotics excels in creating a harmonious blend of human judgment and machine efficiency, focusing on replacing mundane and hazardous tasks with their machine learning-based robots. Their competitive edge lies in their robust team of top-tier engineers and security defense experts, backed by globally recognized investors. The company's AI-powered security robots, coupled with their 24/7 monitoring services, provide an enhanced security solution, offering real-time data for swift and informed decision-making.

Company Stage

Series B

Total Funding

$55M

Headquarters

Fremont, California

Founded

2016

Growth & Insights

Headcount

6 month growth

↑ 3%

1 year growth

↑ 6%

2 year growth

↑ 23%

INACTIVE