Digital Consulting Leader

If you think your skills, experience and aspirations make you a good match for this position, we encourage you to apply.

 

ABOUT THE ROLE

The Digital Consulting Leader is a practice/sector lead, is a rainmaker (can source new work), an influencer, and a client leader, partnering with consulting teams and design teams to pursue and deliver projects in the digital space or producing a digital product or service. All efforts drive innovative solutions to the world’s greatest problems using a living-centered design framework, focusing on ideas that help people continuously flourish. The leader that fills this role will have an opportunity to shape outcomes for clients in any market that Blue Cottage or CannonDesign serve, including health, education, science & tech, civic, federal, sports, commercial, FOS, Sustainability, etc. This role reports to the President of Blue Cottage of CannonDesign and will partner to meet success metrics for both Blue Cottage and CannonDesign. The role also will have close and frequent collaboration and coordination with Market Leaders, Practice Leaders, and others across the firm working to expand market presence, network, and impact. The role will have close connections and a collaborative relationship with in-house digital products and smart buildings groups, design technology group, prototyping leaders, AEI practice, and IT. Brooke Grammier (CannonDesign CIO) will be available as a mentor and a resource and will participate in performance evaluations of this role.

HERE’S WHAT YOU’LL DO

• Build a robust and successful digital consulting practice, including identifying & sourcing strategic consulting opportunities that leverage Blue Cottage and CannonDesign services in any market, to innovate and bring value and benefit our clients, in any industry that is interested in developing digital solutions to solve problems and make positive impacts.
• Identify, establish and nurture meaningful, long-term relationships with clients and internal partners through excellence, integrity, and reliability and in a way that grows the consulting practice and elevates the brand, while making measurable, living-centered impact.
• Develop service capabilities and tools that provide long term recurring value to our practice and our clients, leveraging research and evidence-driven solutions in the digital space (can be applied to projects in the built environment or wholly in the digital realm, including digital products, integrated analytics and predictive tools, AI-driven tools or products, mobile applications, fixed installations of interactive art or design that requires digital interface and programming, back office solutions and digital infrastructure, “command centers” or other tools that allow our clients to aggregate, integrate, and use data in real time).
• Provide oversight and lead high-performing teams from pre-positioning to pursuit to close, across Blue Cottage and/or in partnership with others across CannonDesign.
• Develop and implement strategic market initiatives and client development strategies, in collaboration with Blue Cottage and CannonDesign leaders.
• Serve as a liaison and represent Blue Cottage in planning meetings, leadership meetings, and collaborative efforts. Work to create new methods for collaboration and integration, project tools and processes.
• Collaborate with clients to understand their needs, the issues they face, and partner with Blue Cottage and CannonDesign leaders to launch and grow a Digital Consulting practice. You will wow our clients through fantastic work and continue to differentiate our service offering in the marketplace.
• Build on our living-centered design mindset and capabilities as a firm, allowing our approach to problem solving to be deeply embedded in human-centered strategies that reflect community impact, social impact, operational needs and financial parameters.
• Manage consulting projects, reviewing project performance, team member utilization, tracking project budget, and coaching team members along the way based on project performance metrics and opportunities identified.
• Create work plans including project staffing (i.e. aligning the right talent with the right task / activities / opportunity), project approach, fee optimization, and resource requests. Lead and engage in the entire pursuit continuum.
• Lead and/or support planning for both small and large-scale projects across various multi-year and multi-phased efforts.
• Capitalize upon your existing network and our client base and experience and expand the business potential and profile (brand) of the firm by pre-positioning Blue Cottage for opportunities.
• Build and share your subject matter expertise through industry networking, thought leadership, and engagement leadership, balanced with leading and delivering project work.
• Provide direction and leadership on pursuits and proposal development, including the scoping of the potential opportunities, team design, approach development, and overarching proposal execution and oversight.
• Significant travel may be required, as necessitated by clients and your role. This will largely be in your control, as you will decide how to develop and grow this service line to meet goals and metrics.

 MEASURES OF SUCCESS:

• Secure, through your connections and leadership, a minimum of $3M of Blue Cottage net signed fee per year for the digital practice and contribute to winning $3M more through integrated project work that you assist by pre-positioning, participating in pursuits, interviews, etc.
• Contribute to 10% Year-over-Year growth of Blue Cottage (grow the business, grow the team).
• Achieve minimum 20% profitability on projects you lead or in which you participate.
• Achieve a balance of marketing, business development, team development and thought leadership, while hitting a billable utilization target of 50% or more (or generating equivalent value in new business and projects).Embrace and model living centered design ethos and competencies.

HERE’S WHAT YOU’LL NEED

• Proven experience in developing and leading services in digital solutions space, including experience with production architectures for machine learning, web and mobile application development, data visualization, custom interactive dashboards to meet client-driven business needs (experience with Microsoft Azure and AWS environments preferred).
• Proven experience as an entrepreneur, self-driven, creative executive.
• Masters degree or advanced degree preferred. Bachelors degree is required.
• Experience and demonstrated knowledge of professional services firms and business models. 
• Executive presence and demonstrated business acumen.
• Business Development experience and proven ability to leverage a wide professional network of individuals that will help communicate our value and grow our brand and revenue.
• Ability to manage a team and understanding of the business model of consulting including but not limited to consulting workplans, strategic pursuits, management of consulting P/L, understanding of project margin optimization, quality control of deliverables.
• Commitment to exceptional work in every single interaction, every single day.

 

 

As a condition of employment, all employees are expected to complete mandatory training, including compliance training, within required timeframes and adhere to our internal policies and our Code of Conduct.

 

CannonDesign is an Equal Opportunity Employer. CannonDesign is committed to maintaining a work environment that is free from any and all forms of unlawful discrimination and harassment. It is therefore the firm’s policy to prohibit discrimination and harassment against any applicant, CannonDesign employee, vendor, contractor, or client on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. It is also CannonDesign’s policy to prohibit any and all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, or participated in a firm or agency investigation into such complaints.