Senior Operations Specialist
Posted on 3/28/2023

1,001-5,000 employees

Genetic testing medical care company
Company Overview
Invitae believes that good health is possible—and that genetic information has the ability to transform the way medicine is practiced, making what once seemed impossible possible, as they empower people to make decisions about their health through the power of genetics.
San Francisco, CA, USA
Experience Level
Desired Skills
Data Analysis
Operations & Logistics
Biology & Biotech
  • Degree in biological sciences, molecular biology, or related field
  • NGS experience (e.g.: whole genome, NIPS, panels, hyb-capture)
  • 4+ years experience in a laboratory setting, preferably involving high-volume, automated processes
  • Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years of experience. Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities
  • Ability to learn processes and outcomes related to the data analysis as it relates to the assigned product
  • Excellent ability to communicate technical concepts to a broad range of technical and non-technical audiences
  • Advanced troubleshooting skills and the ability to analyze and problem solve complex issues that may impact test performance, experience finding the context and information needed through relationships across the organization
  • Acquire proficient, end-to-end understanding of assay chemistry and automation throughout the lab processing
  • Monitor and report on operations performance and recommend actionable improvements when necessary in collaboration with the Continuous Improvement, Operations, and Technical Leads
  • Work with the Continuous Improvement lead in problem escalation and incident resolution, identify areas of risk, diagnose problems, and lead cross functional troubleshooting activities in coordination with key stakeholders from Production, Automation, Equipment, R&D, and Bioinformatics/Data Analysis teams
  • Function as a technical resource for Trainers in developing training and troubleshooting materials, and provide metric-based data to Trainers and the Technical Leads to routinely assess thoroughness of assay level training programs
  • Aid production leadership in decision making to meet turn-around time and sample quality performance expectations
  • Advise production leads on risk to launch timelines or capacity projections
  • In collaboration with R&D, Laboratory Operations, and Supply Chain, support the implementation and post-launch activities for new products to ensure that they meet production standards
Desired Qualifications
  • Experience with LDTs and/or automated systems
  • Working knowledge of lean six sigma principles and tools (e.g. FMEA, Kaizen, RCA)
  • Experience in an ISO 13485/15189, GMP, GLP and or CAP/CLIA/NYS environment, working knowledge of local, state, and federal laboratory regulations
  • Experience in assay development, bringing new assays from assay development into production, or change management
  • Clinical laboratory experience
  • This salary range is an estimate, and the actual salary may vary based on a wide range of factors, including your skills, qualifications, experience and location. This position is eligible for benefits including but not limited to medical, dental, vision, life insurance, disability coverage, flexible paid time off, Spring Health, Carrot Fertility, participation in a 401k with company match, ESPP, and many other additional voluntary benefits. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member
  • California Pay Range
  • $114,800-$143,400 USD
  • Please apply even if you don't meet all of the “What you bring” requirements noted. It's rare that someone checks every single item, it's ok, we encourage you to apply anyways
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