Full-Time
Cloud IT Systems Engineer
SBT Global
No salary listed
Huntington Beach, CA, USA
In Person
Category
 IT & Security (1) |
|---|
Required Skills
Microsoft Azure
Microsoft Intune
Computer Networking
Requirements
- 5+ years of experience in information technology support, systems administration, or a similar role.
- Strong hands-on knowledge of Microsoft 365 administration, macOS and Windows troubleshooting.
- Practical experience with Intune and/or Kandji.
- Solid understanding of Azure Active Directory / Entra ID, including Conditional Access.
- Experience operating enterprise storage solutions (e.g., Qumulo or equivalent).
- Working knowledge of network fundamentals (routing, DNS, DHCP, VPN).
- Excellent analytical, problem-solving, and communication skills.
Responsibilities
- Provide Tier 2/3 technical support for end-user devices and enterprise applications.
- Administer and optimize Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.
- Integrate Microsoft 365 and Azure with third-party systems, including AI platforms, SSO, and security solutions.
- Administer and configure mobile device management platforms: Microsoft Intune for Windows devices and Kandji for macOS devices.
- Operate and maintain on-premises and Azure-based storage solutions for backup and data protection.
- Troubleshoot and resolve advanced endpoint issues across macOS environments (approximately 85% of endpoints) and Windows environments (approximately 15% of endpoints).
- Implement and enforce security policies, compliance standards, and device configurations.
- Collaborate closely with Tier 1 support teams and escalate complex issues when required.
- Monitor system health and performance; proactively recommend improvements.
- Support identity and access management and change management using Azure Active Directory / Entra ID.
- Create and maintain clear documentation for configurations, processes, and troubleshooting procedures.
Desired Qualifications
- Experience working in cloud-first or cloud-native environments.
- Scripting and automation skills using PowerShell and/or Bash.
- Knowledge of security best practices and common compliance frameworks.
- Microsoft Certified: Modern Desktop Administrator
- Apple Certified Support Professional