Full-Time
University Pathway Coordinator
ALPADIA Language Schools
Language courses and study abroad
No salary listed
Berlin, Germany
Hybrid
Partially home-based; the role includes on-site support in Berlin.
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- Experience with higher-education application processes and customer service is desirable.
- Strong analytical skills, helpfulness, and commitment are required.
- Service orientation and experience with customer relationship management are desirable.
- Ability to work independently and as part of a team is required.
- Very good written and spoken German and English at least at level C1 are required.
- Proficiency with Microsoft Office, the internet, and Microsoft Teams is required.
- Availability for full-time, permanent employment with flexible working hours, 37.5 hours per week from Monday to Friday, is required.
- Work closely with the Head of Pathways and the sales, marketing, and customer care teams.
- Process applications from international prospective students.
- Support students during their preparatory language course.
- Support visa applications and optimize the customer journey.
- Ensure service quality and communicate with internal and external partners.
- Create personalized schedules for students' admission to a university or placement in a job in Germany.
- Provide intensive on-site support to students in Berlin, assist with visa applications, and process university applications.
- Coordinate with the global sales and booking team and international agencies.
- Train the sales team on Pathways products.
- Contribute to Alpadia projects and update materials for course participants and partners.
- Experience with higher-education application processes and customer service.
- Experience with customer relationship management.
ALPADIA Language Schools provides immersive language education for adults, juniors and teenagers. Its programs include French, German and English courses, study-abroad experiences, seasonal camps, accommodation and student support at destinations in Europe and beyond. Learners can combine classroom instruction with cultural activities and local immersion. The organization operates schools and camps rather than a self-serve language app, using teachers, campus teams and program coordinators to deliver structured experiences. Current ownership sits with Inspirit Capital following its 2026 acquisition.
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