Workday Student Information System Analyst

Workday Student Information System Analyst

Job Summary:

The Workday Student Information System Analyst will be the technical lead for the administration and configuration of the Workday Student Information System.  This position will collaborate with business partners to identify, recommend and implement system improvements and enhancements, including reporting, dashboards, integrations and configuration changes that will enable Workday to support Marymount’s strategic and operational priorities.  The incumbent will also function as a quality assurance and change management advocate to manage Workday’s bi-annual release cycles.

This hands-on role requires demonstrated working knowledge of Workday Student components. The ideal candidate will also have experience with one or more of the following: Student Records, Financial Aid, Student Finance, and Prism Analytics.  The incumbent should be able to identify, define and resolve potential problems and enhance system functionality by making changes to the following; System Configuration, Operational Processes, Security Profiles, Complex Reports and Integrations.

The candidate should demonstrate a consultative approach to effectively influence a wide variety of stakeholders to adopt new and cost effective business practices.

Major Duties and Responsibilities:

• Partners with business process administrators and technical support staff to enforce data quality standards
• Coordinate with functional units to design and maintain testing strategies for continuous improvement during new release cycles; maintain documentation of new features and functionality
• Coordinate with business process administrators to execute test plans during formal test periods for every Workday update.  Build regression and acceptance test scenarios working closely with business process owners
• Monitor Workday Community for new release functionality.  Coordinate with other business units to make required configuration/ content / reporting / integration changes.  Analyze and manage Workday releases, assess impacts including architecting, configuring, prototyping, testing and deploying updates
• Troubleshoot system problems, determine root cause, and implement solutions.
• Create custom reports and dashboards
• Design, configure, and test simple integrations between Workday and external systems using Enterprise Integration Builder (EIB) and other Workday tools
• Monitor the system for problems and identify and implement corrective and preventive measures
• Leverage business knowledge and expertise to identify and recommend opportunities for process improvements, advise stakeholders on options, risks and any impacts on other processes or systems
• Partner with business process administrators to implement process improvements and policy changes designed to improve efficiency and the user experience with the system
• Ensure secure, end-user access and data integrity across the Workday platform
• Participate in the change management and go live support processes during upgrades; help maintain end-user training and job aids
• Understand Workday security including adjusting domains and security groups
• Support critical system maintenance and operational tasks within Workday
• Generate and maintain a variety of reports, queries and dashboards using appropriate Workday tools

Job Requirements:

Education

• Bachelor’s degree or related experience sufficient to enable the candidate to perform the duties of the position

Experience

• 3-5 years of Workday specific experience, preferably in a higher education setting
• Working knowledge of higher education business practices
• Experience managing a portfolio of projects simultaneously
• Expertise in higher education functional areas preferred (e.g., Human Resources, Finance, Registration, Admissions, Financial Aid, Development)
• Excellent written and verbal communication skills – including the ability to impart ideas in both technical and user-friendly language, demonstrating natural ease and effectiveness working across levels and teams with varying levels of ambiguity or uncertainty
• Strength and experience building relationships and collaborating across lines of difference, balancing stakeholders needs, managing expectations, and leading/owning cross-team projects with great attention to detail

Marymount University is an equal opportunity employer. Marymount University does not discriminate on the basis of race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity and expression, marital status, pregnancy, veteran status or any other protected bases under applicable federal and local laws and regulations in any of its programs or its activities, including employment and admission.  The university also expressly prohibits any form of sex discrimination and sexual misconduct including sexual harassment, dating and domestic violence, rape, sexual assault, sexual exploitation and stalking in any of its programs or activities, including employment and admission.  For more information, please visit:  https://marymount.edu/student-life/health-wellness/title-ix-2/