S’more about the team

We are hiring a Product Manager to define and deliver the physical product roadmap for our newest brand, Factor (factormeals.ca) - a healthy, ready-to-heat meal delivery service, launching in January 2023. In this role, you will lead a team of subject matter experts across Recipe Development, Menu Planning, and Nutrition, while driving key decisions on our product assortment, pricing, promotions, and positioning for both the core menu and additional products. As the leader of our Product team, you will ensure we develop a thorough understanding of our customer, iterate on our physical product to prove product-market fit, and shape the future of the ready-to-heat category in Canada.

Lettuce share what this role will be responsible for

• Develop a detailed and data-driven understanding of the Factor Canada customer, and ensure the rest of the Factor team shares this understanding
• Develop and continuously improve the product assortment through testing, performance insights, customer feedback, and competitor analysis
• Develop compelling physical product roadmaps, working with peer leaders across other functions (Marketing, Operations, etc) as well as the Factor USA team to prioritize based on customer and business value
• Lead and manage each roadmap initiative through the full product lifecycle. Be prepared to be hands-on! 
• Work with our Data and Digital Product teams to dive into insights and run experiments to optimize the current product, identify opportunities, and create business cases; collaborate closely with our Digital Product team to align on their roadmap and priorities
• Establish the product rituals, processes, and systems to continuously evaluate and improve our performance across key metrics
• Share learnings widely across other brands and geographies, and partner with them to continuously improve and evolve the way we work and the results we can achieve

Sound a-peeling? Here’s what we’re looking for

• Relevant education in Marketing, Business, Statistics, Math, Engineering, or other related field
• 5+ years’ experience within either a commercial FMCG role, such as brand / category management, a top tier consultancy, a high-growth startup, or an e-commerce environment
• Outstanding problem solving skills: you are methodical, data-driven, and logical, and have a track record of solving both well-defined and highly ambiguous / complex problems
• Outstanding communication and influencing skills: you can shift your perspective to work across different functions and geographies, and generate true buy-in to your initiatives
• An advanced project management toolkit, and the ability to keep multiple priorities moving forward at the same time
• A customer-centric mindset: you have the ability to use data to identify unmet customer needs and pain points; a knack for creative thinking to develop solutions that solve our customers’ challenges
• An entrepreneurial streak: you have the desire to excel in an unstructured and fast-paced environment; you’re passionate about creating the future and shaping the ready-to-heat category in Canada 
• Experience managing a small team, with a strong interest in people leadership and culture-building 
• An obsession with food and/or nutrition: you’ll be leading our Culinary team!

Let’s cut to the cheese, this is why you’ll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box
• Health & Wellness -Health & Dental benefits from day 1, a Health Spending Account, and unlimited access to the Headspace app to meet your self-care needs.
• Vacation & PTO -Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents
• WFH Allowance - A one time fund to help you set up or improve your home office 
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund
• Work Hard & Have Fun - From team socials to HQ Wellness Wednesdays, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like HelloChange and Women Empowerment, we are committed to our diversity, equity & inclusion efforts
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 1 day in office per week (or 4 days per month), with most teams in office between 2-3 days a week.