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Servicenow Practice Strategist
Public Sector
Confirmed live in the last 24 hours
Experience Level
  • 10 Years of experience in Professional Services or Consulting industry
  • 8 Years of experience in Delivery Management and people management, within the ServiceNow ecosystem
  • Experience in Billable Utilization management
  • In depth understanding of the ServiceNow Employee practice area
  • Results-driven, objective, and growth-oriented
  • Demonstrated leadership capabilities
  • Ability to build strong collaborative relationships with clients, business partners, and key stakeholders
  • Strong strategic thinking and problem-solving skills: ability to simplify complex situations
  • Strong written and verbal communication skills with ability to communicate with all organizational levels
  • Strong coaching and mentoring skills with ability to motivate team members
  • Embodies openness, collaboration, and caring
  • Proven and successful global delivery experience across global time zones
  • Federal government experience a MUST
  • Active Security Clearance a MUST
  • Establish the Practice roadmap of prioritized solutions aligned with NewRocket strategy and Service Now-Global Solutions Framework that differentiate us in the market
  • Activate high value, differentiated sales plays by Capability teams within the practice
  • Developing our learning curriculum for crew members I the practice
  • Build external relationships with ServiceNow product and partner enablement teams aligned to the Practice, to ensure we are the leader and go to from the ServiceNow perspective
  • Provide coaching and mentoring for team members in an inclusive environment
  • Work with Practice Architect, Practice Capability Leaders, collaborating with Sales and Pre-Sales to define Deal solutions. Review and approve proposals and SOWs through deal reviews, including Pursuit QAs (PQAs)
  • Engage on Client delivery as Subject Matter Expert to advise clients and guide engagement teams to drive high customer satisfaction
  • Provide input to Practice Leader on strategic priorities, headcount planning and talent development
  • Mentor and inspire teams to deliver innovative solutions, and work with NewRocket University on certification strategy
  • Mentor and empower Practice Capability teams to drive thought leadership. Partner with Strategy and Marketing to create content; ensure participation and high-quality submissions to public events such as ServiceNow Knowledge

501-1,000 employees

Enterprise employee service portal company
Company Overview
NewRocket is on a mission to help create the best employee experiences that improve the way the world works. NewRocket delivers meaningful experiences and extraordinary results with ServiceNow by bringing innovative and creative solutions to financial services, healthcare, government, insurance, and technology companies.
  • Competitive compensation
  • Health, dental, vision, & disability
  • Retirement savings
  • Flexible PTO
  • Continued learning
  • Remote friendly
  • Employee Matter Program
  • Boosted on-boarding program
Company Core Values
  • Excellence
  • Creativity
  • Integrity
  • Teamwork
  • Empathy