Full-Time

Account Manager II

Business Development

Confirmed live in the last 24 hours

Flock Freight

Flock Freight

201-500 employees

Technology platform for terminal-free freight shipping

Data & Analytics
Automotive & Transportation

Compensation Overview

$85k - $95kAnnually

Junior, Mid

Encinitas, CA, USA

Hybrid work model with scheduled in-office and work from home days.

Category
Business Development
Sales & Account Management
Business & Strategy
Requirements
  • Bachelor’s Degree
  • 1-2 years of Account Management experience: Freight industry experience required
  • Clear and concise communication
  • Flexibility to work after-hours, weekend shifts, and holidays as needed
Responsibilities
  • Partnering with our Account Executives to support our relationships with customers, particularly by servicing day-to-day customer needs
  • Conducting weekly touch points and engagement strategies with our key decision makers to identify expansion opportunities, proactively upsell, and ensure maximum wallet share
  • Maximizing profitability for the firm by quoting and strategically accepting or rejecting freight
  • Arranging and hosting quarterly business reviews with your key decision-makers
  • Extreme ownership of the daily freight factory operational execution; quote through invoice
  • Own the day-to-day operational needs and requirements of your customers, including handling escalations and resolving issues quickly
  • Focused on load board management, coverage execution, escalation management, and timely issue resolution
  • Ensuring operational execution for successful billing including; rate management, fuel surcharges, accessorial agreements, and resolving any outstanding billing issues, collections, or credit needs
  • Maintain SOPs for all customers, ensure service expectations are met, and execute on CAP plans as necessary
  • Possess deep knowledge of client's needs, challenges, communication styles, roles, and key decision-makers within each organization
  • Utilize relationship-building skills to delight our customers and ensure consistent delivery of KPIs and service metrics.

Flock Freight operates in the freight shipping industry with a focus on improving the shipping process through its patented platform called FlockDirect®. This platform eliminates the need for terminals, which are typically used as transfer points in shipping, leading to faster delivery times and reduced damage to goods. By combining multiple shipments into a shared truckload, Flock Freight enhances efficiency for shippers and increases profitability for carriers. This model is especially advantageous for businesses with weight constraints, as evidenced by clients like Waiākea Water, who have seen delivery costs decrease by up to 50%. Flock Freight charges clients for its shipping services, leveraging the cost savings from its terminal-free approach to offer competitive pricing while ensuring profitability. The company's goal is to streamline freight shipping, making it more efficient and cost-effective for a wide range of businesses.

Company Stage

Series D

Total Funding

$388.1M

Headquarters

Encinitas, California

Founded

2015

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

0%

2 year growth

-2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for sustainable logistics boosts Flock Freight's eco-friendly approach.
  • AI-driven logistics enhance Flock Freight's algorithmic pooling capabilities.
  • E-commerce growth increases demand for Flock Freight's efficient freight solutions.

What critics are saying

  • Departure of key executive Orlando Baeza may indicate internal instability.
  • Over-reliance on third-party platforms could affect service delivery.
  • Intensifying competition in logistics may impact Flock Freight's market share.

What makes Flock Freight unique

  • Flock Freight uses algorithmic pooling to eliminate inefficiency in freight shipping.
  • Their FlockDirect platform offers terminal-free shipping, reducing damage and speeding delivery.
  • The company provides cost savings up to 20% compared to traditional truckload shipping.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Unlimited PTO

Ownership: stock options

401k

Insurance: health, dental, vision

Commuter Benefits

Paid Parental leave

Office amenities: cold brew and kombucha on tap, intramural sports, surf club, and free lunch