Full-Time

Member Care Coordinator

Grants

Confirmed live in the last 24 hours

HCSC

HCSC

Health insurance provider in multiple states

Financial Services
Healthcare

Compensation Overview

$19.17 - $42.68Hourly

Junior, Mid

Remote in USA

Must reside within 250 miles of the office or anywhere within New Mexico.

Category
Healthcare Administration & Support
Medical, Clinical & Veterinary
Required Skills
Customer Service

You match the following HCSC's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Bachelor of Social Work or Psychology OR LVN, LPN with 1 year experience in managed care systems OR RN OR 3 years care coordination for a state managed or waiver program OR 3 years managed care systems experience
  • Knowledge of medical terminology
  • Experience coordinating member medical related needs, providing assistance to members, and analyzing member needs
  • PC proficiency including Microsoft Office applications
  • Customer service skills
  • Verbal and written communications skills including developing written correspondence to members and to other department personnel and coaching skills, including motivational interviewing, to educate members on medical issues
Responsibilities
  • Contacting identified members to inform and educate them on health care programs to address their personal health plan needs
  • Engaging the member in discussion of adherence to personal health plans
  • Responding to inquiries from members
  • Meeting with members in their homes
  • Supporting the clinicians in the Medical Management department with their provider and member activities

HCSC provides health insurance services across five states: Illinois, Montana, New Mexico, Oklahoma, and Texas. The company offers a variety of health insurance plans designed for individuals, families, and businesses, ensuring that different healthcare needs are met. HCSC generates revenue through premiums paid by its members and focuses on delivering quality care while also investing in health and wellness programs. These programs aim to lower overall healthcare costs and enhance the health outcomes of its members. With nearly 100 years of experience in the industry, HCSC stands out from its competitors by emphasizing compassion and a commitment to improving the health of the communities it serves.

Company Stage

N/A

Total Funding

$511.7M

Headquarters

Chicago, Illinois

Founded

1936

Simplify Jobs

Simplify's Take

What believers are saying

  • HCSC's acquisition of Cigna's Medicare businesses expands its reach in the growing Medicare market.
  • The new Houston office will create job opportunities and drive economic growth in Texas.
  • HCSC's investment in Solera Health enhances digital health access and integration.

What critics are saying

  • Increased competition from digital health platforms could shift market dynamics and expectations.
  • The acquisition of Cigna's Medicare businesses may lead to regulatory scrutiny and integration challenges.
  • Opening a new office in Houston could result in increased operational costs and workforce management issues.

What makes HCSC unique

  • HCSC's nearly century-long experience establishes it as a trusted health insurance provider.
  • The company invests in wellness programs to reduce costs and improve member outcomes.
  • HCSC's community-first engagement model values local relationships and personalized care.

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Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Holidays

Paid Parental Leave

Disability Insurance

Supplemental Life Insurance

Employee Assistance Program

Tuition Reimbursement

Professional Development Budget