Staff Engineer
Field Technical
Posted on 1/17/2023
Richmond, CA, USA
Experience Level
  • Practice Safety First beyond all things
  • Deep understanding of Electrical repairs and Maintenance to include Low Voltage and High Voltage
  • Comfortable training and presenting training methods to Field Technicians
  • Experience working with Engineering teams to establish field serviceability requirements for current and future products
  • Software products understanding and experience
  • Can identify tools and equipment needed for a repair or maintenance operation
  • Treats the business as their own
  • Can articulate issues to all levels of Leadership and Engineering
  • Be responsible for the development, composition, implementation, and practice of the Moxion Theory of Operations
  • Work closely with Technical writers and develop the Moxion repair manual and troubleshooting decision tree
  • Support the training of Field technicians in technical repairs and support in diagnosis
  • Will be responsible for the implementation of new processes, adaptation of existing processes to new products and continuous process improvement on existing equipment at our customer's manufacturing site
  • Support Field Technicians in developing the knowledge to diagnose and troubleshoot all issues related to repair or maintenance of a Moxion Unit
  • Work collaboratively with Engineering and Software teams to ensure tools being developed for Field use are efficient and usable by Technicians around the world
  • Develop a structured method to conducting Root Cause and Corrective Actions (RCCA)
  • Be available for Field Support as needed either on location or remotely
  • Willingness to travel
  • Provide daily and weekly reports to department heads as needed
  • Work to help develop the Warranty and Service Level Agreements for our products
Moxion Power

11-50 employees

Renewable energy semiconductor manufacturer
Company Overview
Moxion's mission is to change the way we move energy through our environment. The company is pioneering mobile energy storage technology and leveraging vertical integration and a software-enabled service model to deliver last-mile electrification for customers and communities.
  • Health, dental, & vision coverage
  • Unlimited PTO
  • Competitive equity & compensation packages
  • Free coffee & snacks
  • Flexible work from home policy
  • Professional development
  • Parental leave
Company Core Values
  • Innovation
  • Stewardship
  • Moxie