Flexible work arrangements may be available for this position, such as occasional flexible scheduling during the work week. Remote work is not available for this position.
This position provides life/work balance with typically a 40-hour work week and travel limited to training (e.g., conferences/courses).
Enterprise Technology is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state.
Your skills will make a difference
You’ll be working for a university that is internationally recognized for research and the work you do will make a difference in the lives of our students, faculty and staff. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working for our campus.
The University of Texas at Austin and Enterprise Technology provide an outstanding benefits package to our staff. Those benefits include:
- Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%)
- Vision, Dental, Life, and Disability insurance options
- Paid vacation, sick leave, and holidays
- Teachers Retirement System of Texas (a defined benefit retirement plan)
- Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
- Flexible spending account options for medical and childcare expenses
- Training and conference opportunities
- Tuition assistance
- Athletic ticket discounts
- Access to UT Austin's libraries and museums
- Free rides on all UT Shuttle and Capital metro buses with staff ID card
For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards
Must be authorized to work in the United States on a full-time basis for any employer without sponsorship.
This position requires you to maintain internet service and a mobile phone with voice and data plans to be used when required for work.
Purpose
The Data Communication Specialist will under supervision support network and voice operations at UT Austin. Assist University networking staff in daily operations, equipment inventory tracking, routine equipment installations, and routine wireless surveys.
Responsibilities
- Under supervision, maintain network asset information, equipment sparing process, and lab organization.
- Under supervision provide semi-skilled field support to install, troubleshoot, and maintain the university’s network and voice systems to provide requested improvements for campus units.
- Maintain relationships with ET and unit representatives to address immediate needs, troubleshoot network and telecom systems, and maintain university inventory items.
- Provide feedback and identify problems with organizational evaluation of new network technologies, proof of concept projects, and configuration automation.
- Raise visibility of issues to network engineers of issues with automation processes, fault detection, standardized operations, and life cycle management.
- Provide basic support for standard network design, troubleshooting, and after-hours event support. Driving university owned vehicles to job sites will be required for this position. Maintain acceptable driver rating as established in Policy UTS157.
- Other related functions as assigned.
Required Qualifications
- High School Diploma and basic network certifications (CCT, CCNA), or equivalent work experience.
- Basic understanding of networking concepts (TCP/IP, Routing and LAN switching)
- 3+ years of experience with network operations or desktop support.
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
- Associate degree
- Experience with medium-to-large enterprise network operations.
- Experience with Cisco Systems switches and routers (IOS, IOS-XE).
- Experience with RF survey tools.
- Experience with network testing tools.
- Higher education work experience
Driving Required
This job requires a class "C" operator's driver's license. The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing). The driving record will be evaluated to determine eligibility to drive a university owned vehicle.
Salary Range
$45,000 + depending on qualifications
Working Conditions
- Uniform and Personal protection equipment (furnished)
- May work in all weather conditions
- May work in extreme temperatures
- May work around chemical fumes
- May work around standard office conditions
- May work around electrical and mechanical hazards
- Repetitive use of a keyboard at a workstation
- Use of manual dexterity (ex: using a mouse)
- Climbing of stairs
- Climbing of ladders
- Lifting and Moving 50 pounds
- Occasional driving of a university vehicle
- CJIS Training and Fingerprinting Background Check
Work Shift
- Monday - 8am – 5pm, Flextime work as coordinated with supervisor, Occasional weekend or after-hours work for scheduled maintenance and university special events.
Required Materials
- Resume/CV
- 3 work references with their contact information; at least one reference should be from a supervisor
- Letter of interest
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
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