Full-Time

Technical Support Expert

360 IT Professionals

360 IT Professionals

11-50 employees

Software development, mobile/web, and Salesforce solutions

No salary listed

Raleigh, NC, USA

In Person

Category
IT & Security (2)
,
Required Skills
Visio
Word/Pages/Docs
Excel/Numbers/Sheets
PowerPoint/Keynote/Slides
Requirements
  • BS/BA or equivalent work background plus IT Support experience and enterprise software environment or equivalent
  • Experience installation and service of video surveillance equipment and IP Cameras
  • Experience providing production support or similar role
  • Strong working knowledge of office applications (i.e. MS Excel, MS Word, Visio, and PowerPoint)
  • Written and verbal communications are clear, concise and achieve intended objectives
  • Problem Diagnosis skills [i.e., discovery, replication, troubleshooting, resolution, verification, communication and/or escalation as required]
  • Demonstrated ability to multi-task and prioritize projects and tasks
  • Ability to learn complex business functions
  • Ability to organize/manage own work and meet a pre-determined schedule of deliverables
  • Computer Science Degree or related discipline; professional certification
Desired Qualifications
  • Experience with Genetec Security Center preferred

360 IT Professionals provides custom software development services, covering product development, mobile and web technologies, workforce solutions, and Salesforce cloud services. They build bespoke software tailored to each client, using a mixed team of seasoned experts and energetic new professionals guided by best practices in Silicon Valley. The company emphasizes ethical, agile collaboration to deliver high-value solutions that help clients become more productive and scalable. What sets them apart is their blend of experienced talent with fresh perspectives, a strong local presence in Fremont, CA, and a disciplined focus on delivering practical, business-focused results rather than generic tech features. Their goal is to be a trusted partner that helps clients evolve into more productive units by providing complete software development capabilities and end-to-end support.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

Fremont, California

Founded

2013

Simplify Jobs

Simplify's Take

What believers are saying

  • Clutch highly rates IT staffing and development services at $25-$49/hr.
  • Active hiring for 60 roles signals expansion in Fremont tech market.
  • $54.8M revenue from diverse tech stack including JavaScript and PHP.

What critics are saying

  • Poor Clutch reviews cause 70-90% market erosion in 3-6 months.
  • Google poaches 30% engineers leading to high turnover in 6-12 months.
  • AI platforms displace 60% revenue from PHP contracts in 12-24 months.

What makes 360 IT Professionals unique

  • Blends experienced and young professionals for innovative software solutions.
  • Specializes in .NET, PHP, Android, iPhone, and Salesforce cloud services.
  • Offers IT staffing, product development, and mobile technologies from Fremont.

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Benefits

Remote Work Options