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Full-Time

Product Design Lead

Updated on 9/30/2024

Kin Insurance

Kin Insurance

501-1,000 employees

Direct-to-consumer home insurance provider

Fintech
Financial Services

Senior, Expert

Remote in USA

Roles can sit in any of the specified 40 states, but the position is remote.

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
Agile
UI/UX Design
Communications
Requirements
  • Experience showcasing your end-to-end design process across multiple projects that include interaction and visual design artifacts, multiple iterations, high-fidelity prototypes, and consideration of the impact and scale of work
  • Experience designing and launching impactful direct to consumer experiences
  • Experience connecting your work with other industry-leading related initiatives across the company while driving collaboration and rooting design decisions in data and research insights
  • Examples of leadership in non-product dimensions that have made a team stronger and positively impacted the work environment
  • Bachelor's degree in design, HCI, cognitive science or equivalent experience
  • 8+ years of experience designing products for mobile and responsive web
  • Work within a fast paced agile environment
  • Facilitation skills to lead workshops and design sprints
  • Professional communication skills, both written and verbal
  • Growth mindset and willingness to absorb large amounts of information and complex context
Responsibilities
  • Collaborate with cross-functional teams to ideate, design, and prototype products that push the boundaries of Kin’s support and customer experiences
  • Design experiences with a focus on information hierarchy to help Kin agents and support staff digest large datasets to effectively support Kin customers
  • Design leading-edge concepts through the craft of end-to-end flows which impact broad sets of internal users at scale
  • Take broad, conceptual ideas and turn them into meaningful experiences for our Kin customers that drive product strategy and business impact
  • Design new experiences or layouts that set the enterprise UX design standard at Kin and evolves our visual systems
  • Play an active role in communicating strategic decisions around the future direction of Kin’s support experiences
  • Give and solicit feedback from support agents and the broader product team in order to continually raise our bar for quality
  • Manage and mentor 1-2 designers within the Support Experience vertical
  • Lead a partnership with product managers, engineers, researchers, and data scientists to oversee the user experience of a product from conception to launch

Kin Insurance simplifies the home insurance experience for homeowners, especially those in coastal areas. The company offers clear and straightforward insurance options that are easy to understand and obtain, addressing the complexity and high costs typically associated with home insurance. By providing direct-to-consumer insurance policies, Kin eliminates the need for brokers or agents, which helps reduce costs and allows for more personalized service. This model fosters a closer relationship with clients, enhancing customer satisfaction. Kin uses technology and data to offer competitive rates and tailor coverage to meet individual homeowner needs. Their commitment to transparency and customer support is evident in the positive feedback from clients, many of whom save an average of $500 when switching to Kin. The goal of Kin Insurance is to make home insurance more accessible, affordable, and customer-focused, distinguishing itself in the competitive insurance market.

Company Stage

Series D

Total Funding

$496.3M

Headquarters

Chicago, Illinois

Founded

2016

Growth & Insights
Headcount

6 month growth

9%

1 year growth

19%

2 year growth

33%
Simplify Jobs

Simplify's Take

What believers are saying

  • Kin's rapid geographic expansion and significant growth in gross written premium and total revenue highlight strong market demand and operational success.
  • The company's ability to secure substantial reinsurance and investment funding underscores its financial stability and growth potential.
  • Kin's innovative approach and customer-centric model have resulted in high customer satisfaction and significant cost savings for clients.

What critics are saying

  • The high-risk nature of coastal areas could lead to increased claims and financial strain, especially in the event of multiple catastrophic events.
  • Rapid expansion into new states may stretch resources and impact service quality and operational efficiency.

What makes Kin Insurance unique

  • Kin Insurance's direct-to-consumer model eliminates intermediaries, offering more competitive rates and personalized service compared to traditional insurers.
  • Their focus on coastal homeowners allows them to specialize in high-risk areas often underserved by other insurers.
  • Kin leverages technology and data to continuously update and improve their offerings, ensuring relevance and affordability in a dynamic market.

Benefits

Medical, dental, and vision

Life & disability

Commuter benefits

401k

Education & professional development

Flexible PTO

Company provided lunch