Marketing Operations Manager
Posted on 6/24/2022
Menlo Park, CA, USA
- 7-10 years business-to-business services marketing experience, including website management experience
Firmwide Operations at Point B delivers internal and external results through leadership, process, people, and technology while supporting employees in delivering their best for our customers.
Our operations team includes roles focused on People & Culture, Executive Talent, Risk & Legal, Finance, Travel & Events, Communications & Change Management, IT & Facilities, and Marketing. Working across these disciplines we create the foundation from which Point Bers discover and grow their careers.
What makes Point B different? An employee-ownership model that gives you a voice in directing your career and building our company. Diverse leadership opportunities to expand your skills, along with the support needed to deliver great results. A unique culture that recognizes the importance of flexibility and collaboration.
Point B has been consistently recognized as one of the best places to work by Fortune® magazine, The Wall Street Journal, Consulting® magazine, Vault.com® and many others.
The Marketing Operations Manager creates, drives, and implements marketing programs. They oversee the firm’s website (pointb.com), and partner with IT, external vendors, and internal cross functional stakeholders to provide optimal customer experience and backend management. The Marketing Operations Manager also manages reporting of key marketing campaigns including collaborating with stakeholders to measure results. They manage high profile programs/projects working closely with Marketing and Sales Insights Team members. The Marketing Operations Manager is also the proxy to the Director of Marketing Operations and will step in as appropriate.
WHAT YOU’LL GET TO DO:
Oversees and manages pointb.com driving the next evolution of our website partnering with internal stakeholders, IT, and external vendors to build, develop and execute.
Supports Director and Chief Marketing and Sales Ops Office with key initiative business case development and analysis as needed.
Oversees Marketing Intake process and overall status of all projects managed by the Marketing and Sales Insights Team.
Leads the measurement of key marketing campaigns working with Industry Marketing Managers, Sales Insights Analysts and cross functional stakeholders.
Drives vendor evaluation and selection for marketing technology solutions
Manages and updates marketing collateral and tools and maintains internal marketing portal to ensure it makes sense to the end user.
Determines key metrics across marketing, sales and product, and report results
Supports team efforts and builds authentic relationships with individuals in work groups and teams
Consistently demonstrates and lives Point B cultural tenets and values
Participates in firm culture activities to connect regularly with other Point B’ers (e.g., Firmwide Operations Meetings, Geo Meetings)
WHAT WE OFFER:
The opportunity to affect the learning approach for our firm’s future
The chance to impact the journey of our employees’ growth and development
An environment that encourages you to identify new opportunities and the support to make it happen
The opportunity to build" and be part of a fun and collaborative culture with teams that are as passionate about their communities as they are about their work
WHAT WE EXPECT YOU’VE ALREADY DONE:
B.A. or B.S. degree
7-10 years business-to-business services marketing experience, including website management experience.
Experience using contact management tools and social media tools
Experience with common office productivity tools, such as Microsoft Office, PowerPoint, and Excel
Experience with Adobe products, such as Photoshop, Illustrator, and Dreamweaver is a plus
Experience with Human Centered Design (HCD) Principles a plus
THE KIND OF PEOPLE WE LOOK FOR:
Versatile people who thrive on variety and challenge
Innate problem solvers who want to grow in a flexible, collaborative culture
Engaging leaders who make a positive impact on their firm, clients, and communities
Talented individuals with a growth mindset who want to use their networking and relationship-building skills to help grow the firm
Successful in ambiguous environments
Ability to work from home
Ability to work non-standard work hours when necessary.
YOUR OFFICE HOME BASE:
INTRIGUED TO LEARN MORE?
When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like.
ABOUT POINT B
Point B is a consulting company dedicated to helping organizations with critical initiatives in the areas of customer engagement, growth investments, workforce experience and operations excellence. Our diverse set of experts spans 13 U.S. locations, with international reach via our partnership with Nextcontinent. We’ve helped global organizations of all stages and sizes achieve sustainable success by focusing on the humans at the center of change.
What makes Point B Different?
Our Founding Purpose and Values of our firm. Be part of a fun and collaborative culture with teams that are as passionate about their communities as they are about their clients
Employee Ownership – Giving you a voice in directing your career and building our firm
Benefits – Our comprehensive package includes competitive base pay and an annual bonus, complete health benefits including an option for 100% employer paid premium for medical, vision and dental coverage for employees, ownership shares through our ESOP, self-directed time off and more
Work-Life Balance – A unique culture that recognizes the importance of flexibility and collaboration. Our local and national model empowers you to choose the life you want
Award winning – We are proud to be named a Best Workplace in the US by Fortune magazine, Best Workplaces for Millennials, and Best Workplaces for Women. Hear more about why people love working at Point B on GlassDoor
We are an equal opportunity employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status or disability.
Management consulting and venture investment
Point B's mission is to build an enduring firm for the benefit of our people by creating value in diverse ways and putting others first.
- Employee ownership through ESOP
- Competitive pay & annual bonus
- Comprehensive health benefits
- Flexible wellness stipend
- Paid parental leave
- Unlimited vacation
- Flexible leave of absence
- Community leadership support
- Social & community events
- Professional development stipend
- Financial planning & 401(k)
- Life & disability
- Technology stipend
Company Core Values