Full-Time

Operations Analyst

AuditBoard

AuditBoard

501-1,000 employees

Audit, risk, and compliance management platform

Fintech

Mid

Remote in USA

Required Skills
Communications
Salesforce
Requirements
  • 3+ years of professional experience supporting multiple cross-functional projects in customer-facing SaaS functions
  • Proficiency in Salesforce CRM and Gainsight
  • Exceptional written, verbal, and listening skills
  • Ability to work cross-functionally, translating business requirements into effective application usage
  • Outstanding critical thinking skills
  • Excellent communication and interpersonal skills
  • Innovative thinking to inspire customer loyalty and adoption
  • Analytical and problem-solving skills
Responsibilities
  • Collaborate with Operations team leads on critical initiatives like Customer Health Scoring, data quality monitoring, and process documentation
  • Partner with functional leads to understand, design, and implement processes that deliver exceptional support and value to customers at scale
  • Implement and manage software solutions (e.g., Salesforce, Gainsight, Zendesk, Monday.com) to streamline operations activities
  • Drive cross-functional projects between CAS and other teams through effective project management
  • Gather feedback from functional teams to foster continuous improvement across all areas within CAS

AuditBoard stands out as a leading workplace due to its commitment to fostering a modern, interconnected platform that actively involves all team members in managing audit, risk, and compliance. The company's competitive advantage lies in its ability to anticipate and adapt to the ever-evolving risk landscape, thereby facilitating superior strategic decision-making. Its industry leadership is evident in its unique approach to seamlessly connect teams, stakeholders, data, and processes, enabling it to stay ahead of increasing risk demands.

Company Stage

Series B

Total Funding

$76.3M

Headquarters

Cerritos, California

Founded

2014

Growth & Insights
Headcount

6 month growth

4%

1 year growth

23%

2 year growth

71%