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Automation & Digital Services Project Management Manager
Posted on 9/30/2022
Charlotte, NC, USA
Experience Level
Desired Skills
  • Analysis & synthesis
  • Inspiring accountability
  • External:
  • Internal:
  • 5+ years of experience managing projects, product management, supply chain / vendor management and executing contracts, preferably in the water & wastewater industry
  • Capable of independently managing customer and partner relationships, especially in difficult circumstances
  • PMP certification (Project Management Professional) under PMI (Project Management Institute) or Certified Professional (CP) qualifications
  • Strong customer focus - responsive with comprehensive and accurate information
  • Proficient in Microsoft Office, Salesforce, MS Project
  • Excellent interpersonal and communication skills (written & oral)
  • Excellent task management & organization skills (creation of Standard Operation Procedures and necessary tools/collateral to establish standard work)
  • Experience with ERP and financial systems to enable/assist with daily work
  • Experience with project reviews, simplified reporting, and widespread stakeholder communication method
  • Personally or through other company resources, develop detailed Xylem product and application knowledge
  • Capability to manage team members in various geographic locations
  • Identify department training gaps/needs and create/update necessary collateral for the team with ability to track and manage development of team and individual capabilities
  • Ensure team has deep knowledge and training on best in class project scheduling, budget optimization, customer & partner communication, and risk assessment/mitigation
  • Ensure team has detailed knowledge of municipal and industrial project execution structure (direct projects, general contractors, consultants, design-build, etc.)
  • Develop streamlined processes to collect necessary information from local sales company engineering and service to support projects
  • Develop and implement department metrics to measure group efficiency, such as performance to established project schedule, margins/budget, risks as well improved sales forecasting for Xylem management/finance
  • Drive a culture that is highly responsive to both internal and external customers and which provides accurate, comprehensive and timely information
  • Work with sales and Customer Relationship Management (CRM) system to track project funnel to understand and evenly distribute projects
  • Work with vendors and supply chain / purchasing teams to ensure that lead times are identified and accounted for to ensure products and services that are key to overall project success are ordered in a timely manner
  • Develop forecasts for products required in the project cycle and communicate with those teams / vendors
  • Establish project learning cycle with customers, engineering, sales/applications, and growth centers to communicate lessons learned and improve daily work, quoting accuracy, coordination, lead times, etc
  • Manage direct reports / indirect reports that may be added to ensure necessary training, career development, and on-going performance feedback, including year-end evaluation against goals and development plan
  • Self-motivated, self-starter with intrinsic drive with balanced guidance from sales director and leadership team

10,001+ employees

Innovative water solutions
Company Overview
Xylem helps consumers solve water. The company works to bring clean water, sanitation and hygiene education to schools and communities in emerging markets, and respond with water solutions when disaster strikes around the globe
  • Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.
  • Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.
  • Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.
  • Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, and Working Parents Networks.
Company Core Values
  • Respect: for each other, for diversity of people and opinions, for the environment
  • Responsibility: for our words and actions, for customer satisfaction, for giving back to our communities
  • Integrity: for acting ethically, for doing what we say we’ll do, for having the courage to communicate with candor
  • Creativity: for thinking beyond boundaries, for anticipating tomorrow’s challenges, for unlocking growth potential