Full-Time
Store Assistant Manager
PetValu
1,001-5,000 employees
Canadian pet food and accessory retailer
Compensation Overview
CA$20.70/hr
Williams Lake, BC, Canada
In Person
 Retail (1) |
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- A minimum of 2 years of customer service and retail store management experience is required.
- The candidate must be enthusiastic about learning and growing in the pet care industry.
- The candidate must possess an outgoing and friendly personality with strong customer service skills.
- The candidate must be able to work as scheduled to meet attendance requirements, including weekends and evenings.
- The candidate must have reliable transportation to and from the store.
- The candidate must be able to observe and coach employees, provide feedback on sales techniques, and support excellent customer service.
- The candidate must be able to understand inter-team conflicts and escalate them when necessary.
- Working knowledge of a point-of-sale system is required.
- The candidate must be able to lift 50 pounds repetitively.
- Ensure that customer service standards are met by staff and maintain courteous relationships within the community, including with humane societies.
- Manage a team of employees, including recruiting, scheduling, training, assigning day-to-day tasks, supervising, and coaching.
- Ensure that all staff adhere to corporate operational standards and procedures.
- Coordinate order placements, maintain appropriate inventory, ensure completion of store and safety audits, coordinate minor store repairs, and complete corporate paperwork.
- Coordinate store staff efforts to achieve targeted business results.
- Perform other duties and tasks as required.
- Industry experience is an asset.
Pet Valu operates in Canada as a pet food and accessory retailer with small, community-focused stores across Ontario, Manitoba, and Western Canada. The stores stock pet foods, toys, treats, and care items, offering convenient, neighborhood shopping for pet owners. Growth has come from openings and acquisitions, such as the 2010 purchase of Bosley’s Pet Foods Plus, and the company went public on the TSX in 2021 to reduce debt and fund further expansion. Its goal is to expand its Canadian store network and strengthen its brand by growing the footprint and diversifying its retail network, supported by private equity backing and a public listing.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Markham, Canada
Founded
1976
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Simplify's Take
What believers are saying
- Q1 2026 opened eight stores, ending with 870 locations and roughly 40 planned.
- Pet Valu grew Q1 2026 revenue 3.2% and system-wide sales 2.5%.
- RELEX pricing optimization and rural openings in Wawa and Manitouwadge improve merchandising reach.
What critics are saying
- Pet Valu cut 2026 profitability outlook on May 12, 2026 after margin compression.
- Q1 2026 same-store sales were flat, signaling weak traffic despite 870 locations.
- Persistent price wars from Ren's Pets, Walmart, and Chewy can break small-box economics.
What makes PetValu unique
- Pet Valu's 870-store, small-box Canadian network reaches 76% of Canadians within five kilometers.
- Three leased distribution centres in Brampton, Surrey, and Calgary support 89% fulfilled retail sales.
- Franchise-heavy, community stores plus Animal Care Experts differentiate Pet Valu from big-box rivals.
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Benefits
Staff Discounts
Training Programs
Employee Discounts
Flexible Work Hours
Growth & Insights and Company News
6 month growth
↑ 9%1 year growth
↑ 9%2 year growth
↑ 9%Discover how Pet Valu Holdings Ltd. successfully closed a C$22.5 million deal, enhancing its presence in the Canadian pet supply industry.
/NOT FOR DISTRIBUTION TO U.S. NEWS WIRE SERVICES OR DISSEMINATION IN THE UNITED STATES./ MARKHAM, Ontario, May 08, 2024 (GLOBE NEWSWIRE) - Pet Valu Holdings Ltd. ("Pet Valu" or the "Company") (TSX:PET), the leading Canadian specialty retailer of pet food and pet-related supplies, has announced today that PV Holdings S.à r.l., Roark Capital Partners II AIV AG, L.P., RCPS Equity Cayman LP and Roark Capital Partners Parallel II AIV AG, L.P. (collectively, the "Selling Shareholders"), have entered into an agreement with a syndicate of underwriters led by CIBC Capital Markets and RBC Capital Markets to complete a secondary offering on a bought deal basis (the "Offering"). Under the agreement, the underwriters have agreed to purchase 5.9 million common shares of the Company at a purchase price of C$29.65 per common share for total gross proceeds to the Selling Shareholders of approximately C$175 million. The Selling Shareholders have granted the Underwriters an option, exercisable, in
Pet Valu Holdings Ltd. announces closing of C$175 million secondary bought deal offering.
Pet Valu stock soared in share price during the pandemic, having a perfectly timed initial public offering as well.
ATLANTA--(BUSINESS WIRE)--RELEX Solutions (“RELEX” or the “Company”), provider of unified supply chain and retail planning solutions, is pleased to announce that Pet Valu Holdings Ltd, (“Pet Valu”), Canada’s leading retailer of pet food and related supplies, has selected RELEX to optimize their pricing and promotions planning processes utilized across its over 780 retail locations and nation-wide digital channels. With extensive experience in the retail space, the RELEX team will not only bring specialized technology into the relationship – but also the know-how to help Pet Valu maximize data visibility for promotions planning and price optimization. “As we commence the transformation of our merchandising systems, we believe there is an opportunity to enhance the way we design, execute and measure the effectiveness of pricing and promotions,” said Kendalee MacKay, Chief Merchandising Officer at Pet Valu. “We believe RELEX’s solutions will enable us to create innovative, insight-driven strategies that continuously improve our projected outcomes.”