Compliance Manager

Posted on 4/10/2024

Charlie Health

Charlie Health

1,001-5,000 employees

Virtual intensive outpatient mental health care


Remote in USA

  • Bachelor’s degree in healthcare/human services
  • 5+ years of experience
  • Microsoft Office proficiency
  • Strong interpersonal, relationship-building, and listening skills
  • Ability to energize, communicate, and build rapport at all levels within an organization
  • Strong project management skills
  • Experienced advising, presenting to, and persuading senior corporate personnel
  • Ensure each office in assigned state(s) are operating within company policy, state licensing regulations, and The Joint Commission Standards
  • Ensure that all staff in assigned state(s) are onboarded within company policy, state licensing regulations, and The Joint Commission Standards
  • Ensuring employee files are current and in compliance
  • Ensuring proper operating procedures are in place for compliance relating to employee onboarding and client admissions, clinical documentation, treatment, and discharge
  • Maintain office space compliance for the assigned state(s)
  • Ensuring routine environment of care and safety requirements are in compliance
  • Host and organize site visits/surveys/inspections; travel required
  • Assist with completing post-survey written corrective actions plans for submission to surveying entities and monitor company progress on these plans
  • Write individualized Policies and Procedures and associated crosswalks as needed
  • Assist to ensure that ongoing regulatory and accreditation requirements such as internal inspections, written assessments, and emergency drills are completed on time
  • Attending and actively participating in Quality Committee meetings and assure meetings are documented per requirements
  • Obtain initial facility licenses for Mental Health and Substance Use Disorder Outpatient Treatment
  • Ensure that a staff development plan that meets all local, state, and national requirements is in place for the assigned state(s)
  • Working with the Clinical Training Team to ensure that all staff training is completed and in compliance
  • Assist to ensure all licensing requirements are being addressed/fulfilled
  • Assist with all aspects of compliance program and coach team as to best policies and procedures
  • Coordinate compliance training and investigate compliance issues as requested
  • Work with Recruiting and Personnel Compliance to provide education on specific qualifications for positions that are required by regulatory agencies
  • Assist with monitoring and documenting facility incidents, including post-incident analysis, including Root Cause Analysis for any Sentinel Events

Charlie Health provides a virtual Intensive Outpatient Program (IOP) for adolescents and young adults, leveraging virtual technology to offer evidence-based, personalized treatment plans for various high-acuity mental health conditions. The program integrates supported groups, individual therapy, and family therapy to deliver comprehensive care through virtual IOP sessions.

Company Stage


Total Funding



Bozeman, Montana



Growth & Insights

6 month growth


1 year growth


2 year growth