About the Role

The Compliance Manager will oversee compliance operations in the state(s) assigned.

The ideal candidate will have experience in managing day to day compliance operations across several locations and multiple TJC accredited offices/facilities.

The Compliance Manager will work closely with the Care Delivery Team, Clinical Team, and the Personnel Compliance Team to ensure ongoing compliance in relation to onboarding of employees, maintenance of employee personnel files and clinical documentation.

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. 

Responsibilities

• Ensure each office in assigned state(s) are operating within company policy, state licensing regulations and The Joint Commission Standards.
• Ensure that all staff in assigned state(s) are onboarded within company policy, state licensing regulations and The Joint Commission Standards.
• Ensuring employee files are current and in compliance.
• Ensuring proper operating procedures are in place for compliance relating to employee onboarding and client admissions, clinical documentation, treatment, and discharge.
• Maintain office space compliance for the assigned state(s)
• Ensuring routine environment of care and safety requirements are in compliance.
• Host and organize site visits/surveys/inspections; travel required.
• Assist with completing post-survey written corrective actions plans for submission to surveying entities and monitor company progress on these plans.
• Write individualized Policies and Procedures and associated crosswalks as needed.
• Assist to ensure that ongoing regulatory and accreditation requirements such as internal inspections, written assessments, and emergency drills are completed on time.
• Attending and actively participating in Quality Committee meetings and assure meetings are documented per requirements.
• Licensing, Accreditation, and Growth to the state(s) assigned.
• Obtain initial facility licenses for Mental Health and Substance Use Disorder Outpatient Treatment
• Ensure that a staff development plan that meets all local, state, and national requirements is in place for the assigned state(s)
• Working with the Clinical Training Team to ensure that all staff training is completed and in compliance.
• Assist to ensure all licensing requirements are being addressed/fulfilled.
• Assist with all aspects of compliance program and coach team as to best policies and procedures.
• Coordinate compliance training and investigate compliance issues as requested.
• Work with Recruiting and Personnel Compliance to provide education on specific qualifications for positions that are required by regulatory agencies.
• Assist with monitoring and documenting facility incidents, including post-incident analysis, including Root Cause Analysis for any Sentinel Events

Requirements

• Bachelor’s degree in healthcare/ human services
• Or/ Equivalent Career Experience
• 5+ years of experience
• Microsoft Office proficiency
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style.
• Ability to energize, communicate, and build rapport at all levels within an organization.
• Strong project management skills, with a demonstratable ability to corral and manage details in a fast paced, fluid environment.
• Experienced advising, presenting to, and persuading senior corporate personnel.

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The expected base pay for this role will be between $80,000 and $100,00 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits.  #LI-REMOTE