Commercial Sales Associate

Overview

About Model 1 Commercial Vehicles: Since we got our start in 1980, Model 1 Commercial Vehicles has grown to become the nation’s largest dealership, representing more than 20 top manufacturers across the U.S. And we did it all by listening to and investing in customers like you. Customers who want more than a dealer. Customers who want a partner in creative solutions to the challenges you face today, and visionary thinking for what’s next. It’s the strength of our relationships – both with customers and manufacturers – that allows us to keep a finger on the pulse of what our customers need and what’s possible to not just source but create together. Whether it’s custom-built vehicles or alternative fuel and electric vehicle (EV) options, customers have a partner from challenge all the way through solution and beyond. 

Our Core Values: At Model 1, we are committed to living our core values:

• Solving Problems: Trust what you know. Work together to find solutions.  See every angle and figure it out.
• Setting the Tone: Establish the mood that puts others at ease. Be the person that you’d want to interact with – approachable and transparent.
• Drive Forward: Keep your eyes up to see what’s ahead. Imagine better methods.  Seize opportunities.  Move the business and the market, meaningfully.
• Find Balance: Match your energy at work to your energy with family, friends, and community. Decide and align your priorities.  Pour into yourself and those around you.
• Own It: Take the extra step. Fix issues when they come up.  Care from start to finish.  Do the right thing, every time.

Job Summary: The Commercial Sales Associate is an integral part of Model 1’s sales support team. The Sales Associate role supports the Vice President of Commercial Sales, providing day-to-day support throughout the deal lifecycle. This role focuses on assisting with active deals, gathering and validating information, preparing accurate deal documentation, and serving as the primary handoff point to the Sales Administration team.

As a developmental role designed for individuals interested in a career in commercial vehicle sales, the Commercial Sales Associate will gain exposure to the full sales cycle, customer interaction, pricing and deal structure, and internal sales processes.

What You Will Gain

• Competitive benefits including health insurance, paid holidays, and vacation pay
• Continuous training to provide you the opportunity to develop your full potential and be a true business partner
• Access to an expansive network of mentors and networking opportunities
• Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver outstanding customer service

Responsibilities

Sales and Deal Support

• Assist with gathering customer requirements, specifications, and supporting documentation needed to compile deals accurately
• Maintain deal files and ensure all required information is complete prior to submission to the Sales Administration team

Quote, Pricing, and Inventory Coordination

• Assist with obtaining quotes, including vehicle rebate estimates and DMV-related quote requests
• Check and confirm availability of vehicle inventory with internal teams
• Help to identify inconsistencies that could delay deal processing

Deal Entry & Sales Documentation

• Track and facilitate sales orders through the order process from order creation to customer delivery and related follow-ups, gaining exposure to the full sales cycle
• Review order documentation for accuracy and completeness prior to processing
• Identify, track, and timely resolve outstanding order requirements from internal teams and customers
• Validate key order inputs including sales tax, customer payment terms, order related fees

Customer and Internal Coordination

• Serve as a point of contact for customer interactions and follow-ups at the discretion of the Vice President of Commercial Sales
• Collaborate with internal teams and serve as the centralized point of contact for order status and needs
• Respond to customer inquiries in coordination with internal team members, ensuring accurate and timely communication
• Monitor orders and provide visibility to order statuses and outstanding items

Records Management & Data Integrity

• Assist with maintaining customer records and profiles in the company’s customer relations management system (HubSpot)
• Contribute to process improvements within the sales function, demonstrating initiative and readiness for increased responsibility.

Qualifications

Requirements:

• Associate or bachelor’s degree or equivalent experience
• Strong attention to detail and ability to verify and maintain accuracy of order data
• Proficiency with CRM and ERP systems
• Excellent verbal and written communication skills with both customers and internal teams
• Ability to manage multiple tasks in a fast-paced, deadline-driven environment
• Strong organizational skills and a proactive approach to problem-solving

Preferred Qualifications:

• Interest in pursuing a career in commercial sales

Competencies:

• Customer Focus
• Sales Oriented
• Process Accuracy
• Cross-Functional Collaboration
• Problem Solving & Escalation Awareness
• Time Management
• Accountability & Follow-Through
• Adaptability and Continuous Improvement Mindset

Pay Range

$55,000 - $65,000

Compensation: 55000 to N/A (USD)