Plant Operations Director

• Medical, Dental, and Vision Insurance - Benefits start on the first of the month following your date of hire!
• Life and disability insurance
• 401(k) with company match
• Employee assistance program
• Generous PTO and paid holidays
• Tuition reimbursement
• Employee meal program
• Your personal and professional growth is important to us, so we provide continual professional training and career advancement opportunities.
• You will enjoy being part of a great team in a fun, engaging work environment!

Responsibilities of this position include:

• Directs staff in the planning and coordination of facilities management, environmental services, for areas of responsibility, while maintaining the primary responsibility for these divisions.
• Participates and implements safety, emergency services and risk management training and programs complying with state and federal laws related to safety and risk management.
• Acts as liaison between community and corporate Risk Management to ensure actions of community are in line with corporate policy.
• Maintains the Emergency Response System(s).  
• Represents the department in interactions with contractors, vendors, and other outside organizations.
• Oversees the development, modification, and implementation of operational and administrative policies and procedures for the department.
• Ensures the achievement of a quality facility with respect to the interior and exterior of the buildings, roads, grounds, tools and equipment for residents and staff.
• Directs staff in the preparation, writing and oversight of the Plant Operations budget determining appropriate level of services and rates.  Compares budget to actual numbers on a monthly basis, exhibiting the ability to explain variances to budget when they occur.
• Assists in the creation and administers the apartment renovation budget.
• Manages the Plant Operations and Move Team staff in the areas of selection, training and cross-training, hands-on senior level leadership, coaching, taking disciplinary action and the evaluation of performance and goals.
• Develops and implements apartment construction and finish standards.
• Develops departmental and community goals and objectives, demonstrating technical and management knowledge, proficiency and initiative to create and achieve the goals.   
• Reviews and addresses the concerns and suggestions of residents, resolving complex and sensitive customer service issues in a timely manner.
• Actively participates in development, operations, construction and sales meetings to ensure maximum operational outcomes.
• Oversees and participates in budget planning as set forth annually.
• Oversees and participates in Capital planning annually to accurately address community needs.
• Strives to conserve energy and drive down energy costs through innovation in energy use and careful trending of costs and units of energy used on a monthly basis. 

• Knowledge of the principles and practices of budgeting, program management, project management, and customer service.
• Knowledge of the principles and processes for providing customer service including customer needs assessment, meeting quality standards of service and the evaluation of customer satisfaction.
• Knowledge of principles and practices of safety management, OSHA, EPA, and Life Safety Codes.
• Knowledge of negotiating, competitive bidding and contract administration techniques.

• Skilled in proactive thinking and analyzing problems that provides prompt, accurate, and customer focused solutions.
• Ability to develop a successful leadership style to provide clear and effective direction to staff.