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Commercial Account Manager
Confirmed live in the last 24 hours
Baltimore, MD, USA
Experience Level
Desired Skills
  • Technology sales / account management experience (cyber security preferred), typically obtained in 3+ years
  • Ability to multitask, prioritize, and manage time efficiently
  • Goal-oriented, organized team player
  • Self-motivation and self-direction
  • Excellent interpersonal relationship skills
  • In-depth understanding of clients and their position in the industry
  • Eagerness to work with new sales to expand company, clients, and territories
  • Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
  • Basic computer skills, and experience with CRM software (SalesForce.com preferred) and the Microsoft Office Suite
  • Ability to travel approximately 25%
  • Responsible for renewals of the ZeroFOX platform
  • Develop a solid and trusting relationship between clients and company
  • Coordinate the resolution of key client issues and complaints by leveraging the correct internal resources
  • Develop a complete understanding of account needs
  • Anticipate account changes and improvements
  • Manage communications between clients and internal teams
  • Strategic planning to improve client results
  • Collaborate with sales team to maximize profit by up-selling or cross-selling
  • Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
  • Meet all client needs and deliverables according to proposed timelines
  • Analyze client data to provide customer relationship management
  • Expand relationships and collaborate with sales representative to evangelize ZeroFOX within account

501-1,000 employees

Company Overview
ZeroFOX, The Social Media Security Company, enables organizations to identify, manage and mitigate social media based cyber threats
  • Competitive compensation
  • Community-driven culture
  • Generous time off
  • Comprehensive health benefits & 401(k) plan
  • Fun, modern workspace with regular team events
  • Wellness offerings