Director of Product Management

GROW WITH US:
Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:
Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com

A DAY IN THE LIFE:

The Director, Product Management – Consumables is responsible for leading development and optimization of Consumables for Tandem’s pump portfolio. This includes management of external infusion sets, the development of internal infusion sets and cartridge, and the optimization of a P&L during portfolio transformation.  This individual works collaboratively across the company, with a specific focus on engagement with R&D, Program Management, Clinical and Regulatory Affairs, Quality, Operations, Human Factors, User Experience, Finance and Marketing. 

The Director, Product Management – Consumables at Tandem is also responsible for:

• Leads the team responsible for the definition, launch and ongoing management of Tandem’s internal consumables programs.
• Defines strategies and priorities for teams and cross functional collaborators and evolve an informed strategy and roadmap.
• Functions as the internal champion for Tandem’s consumables and as the primary contact for related roadmap and strategy questions.
• Establishes clinical Key Opinion Leaders, external research collaborators, policy makers, and regulatory bodies to create a strong network and drive ideation/creation of industry state of the art intelligence.
• Identifies market needs and user requirements by gathering voice of customer (VOC) information and creates plans for the development and launch of new products supported by robust business cases.
• Creates short, medium, and long- term roadmaps that provide direction for project prioritization and investment.
• Works closely with Clinical Affairs and Regulatory Affairs to develop coordinated approaches to clinical studies and alignment on regulatory requirements.
• Engages with and supports Down Stream Product Marketing, Sales and Customer Care to develop go-to-market strategies for new and in-market products, including plans for appropriate product education and training for HCPs and patients.   
• Creates opportunities to work with external partners to deliver on product and strategic objectives.
• Represents the company and product category during medical conferences, sales meetings, and customer visits as required by commercial teams. 
• Monitors the product implications of competitive activity, market drivers, product KPIs, and external constraints and provides pertinent updates to management.
• Supports the short-term planning for the department including headcount, budgeting, training, and systems requirements.
• Supports the creation and maintenance of long-term forecasts for existing and new products offerings.
• Participates in the selection, development, performance appraisal, merit recommendation, and promotion of staff.
• Ensures department staff is properly trained, per designated training plan, before assuming job responsibilities.
• Develops and manages schedules and performance requirements of staff.
• Ensures compliance with company policies, including Privacy/HIPAA, and other legal and Regulatory requirements.
• Other responsibilities as assigned.

WHEN & WHERE YOU’LL WORK:

This role will be a mix of in-office work at our corporate headquarters in Del Mar, CA and remote work. This position is expected to be in office on an as needed basis.

WHAT YOU’LL NEED:

• 12 years related experience in a combination of product management, product development, and/or product planning.
• 7 years of experience in a direct or indirect leadership role with visibility to senior management.
• Direct work experience delivering commercial products and services, ideally in consumer facing medical devices.
• Bachelor’s degree (B.A/B.S.) in related field or combination of equivalent education and applicable work experience.
  • Degrees in engineering, information technology, data sciences or health sciences disciplines, preferred.
  • Degrees in product management, business administration, economics, mathematics, or related fields will be considered with sufficient career experience in the product management field.
• Experience with educating and interacting with physician and other clinical stakeholders.
• Excellent knowledge, experience, and track record of success related to product management, strategic planning, and the product development process for connected medical and health management devices, with hands-on experience of Agile and waterfall development methodologies.
• Experience delivering product offerings across integrated systems encompassing hardware and software components; strong knowledge of underlying technologies.
• Understanding of clinical and regulatory processes and requirements as it relates to product development and delivery; Direct experience operating within an FDA regulated environment.
• Ability to distill complex requirements from multiple stakeholders to simple concepts and optimized solutions.
• Ability to communicate fluently with engineering teams and translate to non-technical users.
• Deep curiosity combined with excellent problem-solving skills and strong business sense.
• Adept at creating and communicating a clear vision and expectations among team members to effectively align resources to achieve functional area goals.
• Proven ability to operate in a matrixed environment and exert influence across multiple layers of the organization.
• Foundational knowledge in the following disciplines: Clinical and regulatory, reimbursement, product development, product marketing, operations, quality, user experience and financial planning.
• Deep data analytics capabilities
• Advanced computer and computer software skills, to include Microsoft Office products, CRM, and proprietary databases.

EXTRA AWESOME:

• A Master’s degree in the same fields as listed above and/or an MBA or equivalent, preferred.
• Advanced marketing and/or data science training, desired.
• Experience in the diabetes industry, preferred.

COMPENSATION & BENEFITS:

The starting base pay range for this position is $190,000 - $215,000 annually. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate’s location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes bonus and a robust benefits package.

YOU SHOULD KNOW: 

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a pre-employment screening process comprised of a drug test (excluding marijuana) and background check, which includes a review of criminal history information.

Tandem has good cause to conduct a review of criminal history information of candidates for this position, as this role may involve access to proprietary, sensitive and/or confidential information, including customer protected health information. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders.

SPONSORSHIP: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

WHY YOU’LL LOVE WORKING HERE:
At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and  supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie.  This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at https://www.tandemdiabetes.com/careers.

BE YOU, WITH US!

We embrace the value that every single one of us brings to the table.  But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway.  Because we want you to be you, with us. 

Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation.  We are an inclusive organization, and we welcome applications from a wide range of candidates.  Selection for roles will be based on individual merit alone. 

REFERRALS:
We love a good referral! If you know someone who would be a great fit for this position, please share! 

APPLICATION DEADLINE: 
The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications.

Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow.