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Chief of Staff
Director of Technology Ops and Strategy
Posted on 9/22/2022
Experience Level
Desired Skills
  • 10+ years of experience in Strategy, Stakeholder and Project Management within high-tech organizations
  • 5+ years program/project leadership experience
  • Demonstrable experience in taking ownership of challenging situations and driving them to measurable success
  • Entrepreneurial - you love to solve an ambiguous problem!
  • You don't ask for permission - you make it happen
  • Problem Solver - you've solved ambiguous problems by applying frameworks to get to the first principles, aligning resources on the goal, executing, learning, and adapting
  • Close collaboration with the CTO on a daily basis, attending meetings alongside, taking accurate and comprehensive account of meeting outcomes and driving accountability of action items
  • Ownership of the creation of materials ahead of all key organizational and operational meetings and events
  • As an extension of the CTO, predicts and plans what will be needed, managing the day-to-day and being the eyes and ears of the organization
  • Develops and carries out project and process plans, implements policies and procedures and sets operational goals. Acquires resources for projects and processes, and leads global process improvement
  • Develops and maintains relationships and partnerships with Senior and Executive leaders, stakeholders, peers, partners and direct reports
  • Coordinate quarterly and annual planning processes (incl. OKRs; annual planning) in alignment with our product partners
  • Ensures compliance and drives organizational process improvements
  • A broad business knowledge to connect and collaborate with BV-wide engineering, product and design partners. The role keeps the pulse internally on prevailing issues impacting our Engineers and our technology, and guides leadership to key areas of focus
  • The individual selected for this role will have strong analytical and organizational skills to assess data and provide recommendations for improvements both internal to the organization and company wide and a proven track record to build collaborative relationships and resolve issues in a constructive manner
  • Lead a team of project, program and technical program managers
Desired Qualifications
  • Experience partnering effectively with cross-functional teams or projects
  • Experience working with VP and C-level leadership
  • Ability to work across multiple functions
  • Ability to effectively influence and communicate cross-functionally with all levels of management with exceptional verbal and written communication skills
  • Effective Program Management skills, with demonstrated ability to lead complex strategic and operational initiatives
  • Understanding of the developer ecosystem
  • Business
  • And
  • Technology experience

1,001-5,000 employees

Company Overview
Bazaarvoice helps brands capture, analyze and act upon social data, and enables authentic customer-powered marketing.
  • Mental wellness matters - All team members get access to the Modern Health platform, which provides resources for personal/professional coaching, therapy, and meditation.
  • Improve your community and b:generous - We believe in investing our time and money to support our communities globally.
  • Embrace wellness and reward others - Through our YouEarnedIt platform, achievements, wellness, volunteering, and coaching is celebrated and rewarded, and everyone has a voice.
  • Paid sabbaticals - We reward employees for hard work. After five years with Bazaarvoice, you can apply for an eight-week paid sabbatical.
  • Recognition-based culture - We provide opportunities for annual merit rewards, company bonus schemes, and growth within your role.
  • Flexible work from home policies - The working world has changed. So have we.
Company Core Values
  • Customer is key - We see our own success through our customers’ outcomes. We approach every situation with a customer-first mindset.
  • Passionate pursuit of performance - Our energy is contagious, because we hire for passion, drive, and curiosity. We love what we do, which makes us laser-focused on our mission.
  • Transparency and integrity build trust - We believe in the power of authentic feedback. It’s in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
  • Innovation over imitation - We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage.
  • Stronger together - We bring our whole selves to the mission and find value in diverse perspectives. We champion what’s best for Bazaarvoice before individuals or teams. As a stronger company, we build a stronger community.