Ensuring smooth and secure real estate closings for all involved in the transaction.
PGP Title is where real estate closings meet precision, care, and teamwork. For over 20 years, our full-service title and settlement professionals have partnered with PulteGroup’s homebuilding and mortgage teams to deliver seamless, on-time closings. Headquartered near Dallas, TX, we’re proud of our inclusive culture, guided by values like doing the right thing and working as a unified team. If you’re looking for a career with purpose, growth, and the chance to make a difference, you’ll find it here.
Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact.
This position will be hybrid requiring 2 days per week in office at the Coppell, TX location.
JOB SUMMARY
The Vice President, Claims, Regulatory and Compliance Counsel provides strategic oversight of complex claims, curative title issues, and organizational risk. Partnering with the VP & Deputy General Counsel, the role delivers actionable insights through claims trend analysis and reporting. This position leads Compliance and Regulatory functions for Title Agents and Underwriters across multiple jurisdictions, ensuring legal adherence and operational excellence. Key responsibilities include managing escrow-related QA/Compliance processes, supervising Quality Assurance Specialists, and serving as the primary regulatory liaison for PGP Title agencies. The role is critical to maintaining licensing standards, mitigating regulatory risk, and promoting a culture of accountability.
PRIMARY RESPONSIBILITIES
Manage and resolve title insurance claims and curative matters, including liability assessments and document corrections.
Investigate and analyze claims to determine company liability for losses and expenses.
Communicate with insureds, underwriters, and third parties to facilitate claim resolution and support.
Maintain expertise in national claims practices, curative procedures, and title/escrow regulations, including RESPA and state-specific affiliated business requirements.
Provide training and guidance to affiliated title and escrow operations on regulatory, procedural, and compliance matters.
Develop and maintain reporting systems for claims, curative actions, and operational support metrics.
Support national underwriter operations, including expansion applications, rate/form analysis, and regulatory filings.
Advise Deputy General Counsel and leadership on corporate, licensing, and regulatory matters.
Draft legal memos and deliver training on claims, real estate law, and regulatory changes.
Review, revise, and provide legal advice on leases, agency agreements, and vendor contracts.
Oversee company-wide compliance functions, including policy development, implementation, and monitoring.
Track regulatory changes and advise on operational impacts and legal obligations.
Lead internal audits and ensure timely resolution of compliance issues and corrective actions.
Manage licensing requirements and regulatory filings across jurisdictions.
Identify and investigate compliance risks; recommend and implement mitigation strategies.
Collaborate cross-functionally with Legal, Claims, and Operations to ensure cohesive compliance practices.
Mentor junior team members in claims, curative, compliance, licensing, and regulatory roles.
Support legal department initiatives, insurance audits, and regulatory research.
Demonstrate strong communication and writing skills across all responsibilities.
MANAGEMENT RESPONSIBILITIES
With Direct Reports
Ensures appropriate staffing to meet department needs;
Utilizes recruiting and selection tools/processes to build organizational talent;
Delegates work according to employee’s abilities and skills;
Evaluates employee’s performance and plans for compensation actions in accordance with that performance;
Provides developmental opportunities through identification of internal and external training opportunities;
Creates opportunities for employee growth;
Provides continuous coaching with regard to functional and leadership standards (technical skills and behaviors).
SCOPE (decision making, size of organization, budgetary etc.)
Decision Impact: Individual
Department Responsibility: Single
Budgetary Responsibility: Yes
Direct Reports: Yes
Indirect Reports: No
Physical Requirements: If applicable
REQUIRED EDUCATION
Law Degree and current Bar admission required
REQUIRED EXPERIENCE
5+ experience in Claims administration and Regulatory Compliance multiple state requirements
Deep understanding of real estate, title insurance, escrow, and settlement services.
Familiarity with insurance claims litigation and dispute resolution.
Exceptional written and verbal communication: Ability to clearly convey complex legal, regulatory, and compliance concepts to diverse audiences, including executives, regulators, and team members.
Proficient in drafting legal memos, compliance reports, and operational summaries that support decision-making and regulatory filings.
Proven ability to collaborate with Legal, Claims, Operations, IT, and other departments to ensure cohesive compliance practices and resolve complex issues.
Ability to builds strong relationships with internal and external stakeholders, including title agents, underwriters, and regulatory bodies.
Ability to organize, manage multiple priorities, and resolve issues on both strategic and functional levels.
Track record of building high-performing, diverse teams and developing future leaders.
Proficiency in Microsoft Office Suite required
working knowledge of Lexis/Nexis and SERFF programs preferred
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PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.
All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies. Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte's core purposes.
All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment.
Legal & Compliance (2)