Full-Time

Train Service Supervisor

Instructor

Metropolitan Transportation Authority

Metropolitan Transportation Authority

1,001-5,000 employees

Operates regional public transit network

No salary listed

Brooklyn, NY, USA

In Person

Category
Training
Requirements
  • Only employees currently holding the position of Train Service Supervisor are eligible for consideration.
  • At the time of appointment, candidates must have a minimum of two years in the Train Service Supervisor title.
Responsibilities
  • Development and delivery of training programs for the Service Delivery Training Unit. These programs include, but are not limited to, Train Service Supervisor, Dispatcher, Tower Operator, Train Operator, Conductor Induction, Rail Control Center Qualification, CBTC, ATS-A, Flagging, Miscellaneous qualification classes and other mandated training.
  • Supervising and instructing students in Service Delivery.
  • Developing and writing lesson plans.
  • Maintaining training aids.
  • Planning, organizing and coordinating the delivery of both computer-based and instructor-led training.
  • Maintaining records.
  • Preparing evaluations and reports on trainees.
  • Preparation and delivery of formal presentations.
  • Attending vendor training.
  • Performing administrative tasks and duties as required to meet the unit's business needs.
Desired Qualifications
  • Possess thorough knowledge of the policies and procedures as outlined in the New York City Transit Rules and Regulations.
  • Knowledge of miscellaneous Work Equipment. Familiarity with Dispatching, CBTC, and ATS. Familiarization with both Subdivisions "A" and "B".
  • Familiarity with Tower and Rail Control Center operations. Possess excellent writing and verbal communication skills.
  • Ability to write and present training material in an effective manner. Preparing clear, concise and thorough reports.
  • Computer aptitude includes Microsoft Office PowerPoint, Word, and Excel programs. Ability to use resources effectively and adapt to changing conditions.
Metropolitan Transportation Authority

Metropolitan Transportation Authority

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MTA runs North America’s largest public transit network, serving about 15.3 million people across New York City, Long Island, southeastern New York State, and Connecticut through six agencies: NYC Transit, MTA Bus, LIRR, Metro-North, Bridges and Tunnels, and Construction & Development. It moves roughly 2.6 billion trips each year using subways, buses, commuter rails, bridges and tunnels, and related facilities. It differentiates itself by operating multiple transit modes under one umbrella, providing integrated services across districts and modes with extensive infrastructure. Its goal is to provide safe, clean, efficient public transportation that serves as the region’s lifeline and mobility backbone while supporting staff with solid benefits.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

1834

Simplify Jobs

Simplify's Take

What believers are saying

  • $68 billion 2025-2029 Capital Plan funds 2,390 new subway cars.
  • Congestion pricing revenues accelerate signal upgrades and accessibility.
  • Board approves 435 R211 cars and 44 LIRR locomotives in 2025.

What critics are saying

  • $51 billion plan underfunds subway signals, causing delays in 6-12 months.
  • Federal freeze withholds $3.5 billion over emissions in 12-18 months.
  • TWU lawsuit triggers strike, halting operations in 6-12 months.

What makes Metropolitan Transportation Authority unique

  • MTA serves 11 million daily passengers across 12 counties.
  • MTA manages seven toll bridges and two tunnels daily.
  • Janno Lieber leads modernization since January 2022 appointment.

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Benefits

Remote Work Options

Flexible Work Hours

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