Operations Lead
Confirmed live in the last 24 hours

1,001-5,000 employees

Zero commission stock & crypto trading
Company Overview
Robinhood’s mission is to democratize finance for all. The company believes that everyone should have access to the financial markets, and Robinhood was built to make investing friendly, approachable, and understandable for newcomers and experts alike.
New York, NY, USA
Experience Level
Desired Skills
Operations & Logistics
  • Bachelor's degree and/or equivalent experience
  • FINRA Series 7, 63
  • Advanced working experience 7-10+ years of experience with:
  • Investment and advisory trading systems and operating standards
  • Building and improving brokerage and clearing operations processes
  • Knowledge of and passion for trading mechanics
  • Knowledge of SEC rules and regulations
  • Strong collaboration and problem- solving skills, and attention to detail
  • Excellent written and oral communication skills
  • Assertive self-starter with ability to work independently
  • Resourceful and adaptive in fast-paced, entrepreneurial environments
  • Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visitRobinhood - US Applicant Privacy Policy. If you are an applicant located in the UK or EEA, please visit the Robinhood - UK/EEA Applicant Privacy Policy
  • In collaboration with brokerage partners, own the development and subsequent management of the advisory's operational infrastructure
  • Oversee day-to-day supervision of the operations functions for the team, partnering with Compliance
  • Participate in regular meetings with cross-functional partners
  • Command deep knowledge of operational processes and standards
  • Provide coaching for our team and partners on relevant subject matter, problem solving, and individual development
  • Foster a culture of professionalism, customer advocacy, personal development, and regulatory compliance
  • Prioritize risk to protect our customers and the firm
  • Be a strong advocate for providing our customers the best possible experience
  • Identify inefficiencies or gaps in operational processes and procedures, then design and implement solutions
  • Work collaboratively with Product, Operations, Engineering, Compliance and other areas as needed
  • Help drive OKRs
  • Document standard operating procedures and processes
  • Track changes to regulations and best practices regarding investment operations
Desired Qualifications
  • Strong Robinhood product knowledge
  • Previous Experience with Robinhood Systems (Major Oak, Slack)
  • Bloomberg
  • The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood plan and Robinhood's equity plan