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IT Systems Engineer
Hybrid
Posted on 11/13/2022
INACTIVE
Locations
Hayward, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Requirements
  • 3+ years supporting diverse IT systems, processes and capabilities
  • Strong customer service and troubleshooting skills
  • Extensive knowledge of desktop technologies: Windows, Mac, email, virus/malware, phone configurations
  • Experience with one or more patching platforms (SCCM, Solarwinds, JAMF, ManageEngine)
  • Experience with Okta, G-suite, Active Directory, VMWare, DNS
  • Ability to plan, organize, prioritize and handle several tasks simultaneously
  • Ability to understand and communicate technical requirements and issues to business partners and Ripcord employees at all levels
  • B.S. in Information Technology, Computer Science or similar
Responsibilities
  • Provide general desktop support to employees: help with all employee technology issues, buy gear, and assist new hires with a laptop set up
  • Coach end-users on existing and new software/hardware including authentication issues
  • Troubleshoot A/V issues in conference rooms
  • Maintain (and sometimes run) A/V for company events and meetings
Ripcord

51-200 employees

AI-powered document intelligence software
Company Overview
Ripcord's mission is to take the world paperless instantly. The company has designed the most complete AI-powered document intelligence solution that turns documents into accessible, action-ready data tailored to the specific needs of businesses.
Benefits
  • 100% of healthcare premiums
  • Generous parental leave
  • Catered lunch daily
  • Great vision & dental insurance
  • Comprehensive leave policy
  • Commuting benefits
  • Dog-friendly office!
  • Stock options
Company Core Values
  • The revolution will be roboticized
  • Make a difference
  • Have a blast!
  • Go Green!