Full-Time
Customer Service Representative
SRS Distribution
1,001-5,000 employees
Roofing materials distribution for contractors
No salary listed
Entry, Junior
No H1B Sponsorship
Henrico County, VA, USA
In Person
- Experience assisting customers with purchasing needs, either walk-ins or over the phone.
- Experience and/or interest in developing new sales opportunities through calls to potential new customers.
- Intermediate computer skills to enter sales orders and cash transactions into company software.
- Be reliable, safe and a team player.
- Embrace the mindset of the 'Make Money and Have Fun!' culture.
- Have a valid driver’s license, satisfactory driving record, and reliable transportation to and from work.
- Authorized to work for any employer in the US without sponsorship for any length of time.
- Able to pass criminal and driving background check and a pre-employment drug test.
- Assist walk-in customers directly.
- Coordinate closely with outside sales force, drivers, and warehouse personnel to meet customers’ needs in a timely and efficient manner.
- Provide counter sales, phone assistance, and other help to customers.
- Be instrumental in building the business.
- Bilingual (English and Spanish) is preferred, but not required.
SRS Distribution provides roofing materials to residential and commercial contractors through a large network of over 287 locations in 42 states. The company specializes in single-ply roofing systems designed for low-slope applications, ensuring that contractors have access to high-quality products at competitive prices. SRS Distribution's extensive distribution network allows for efficient delivery of materials, setting it apart from competitors who may not have such a wide reach. The company's goal is to build the strongest national network of independent roofing distributors while also investing in community initiatives through the SRS Raise the Roof Foundation.
Company Size
1,001-5,000
Company Stage
Acquired
Total Funding
N/A
Headquarters
McKinney, Texas
Founded
2008
Simplify's Take
What believers are saying
- Acquisition of GMS Inc. expands SRS's product offerings in drywall and steel framing.
- Investment in new locations like Abilene and Melissa, Texas, supports growth and market presence.
- Collaboration with ServiceTitan improves operational efficiency and addresses rising material costs.
What critics are saying
- Integration of GMS Inc. may lead to operational disruptions and inefficiencies.
- Rising material costs could strain profit margins despite operational improvements.
- Dependence on the U.S. market makes SRS vulnerable to economic downturns.
What makes SRS Distribution unique
- SRS Distribution operates over 287 locations across 42 states, ensuring wide reach.
- The company offers exclusive products like TopShield and Roof Hub for enhanced contractor value.
- SRS's partnership with ToolBelt addresses the skilled labor gap, benefiting contractors.
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Benefits
401(k) Company Match
Unlimited Paid Time Off
Paid Parental Leave
Medical, Dental and Vision Benefits
Employee Referral Bonus
Company News
The Home Depot has entered a definitive agreement for its subsidiary, SRS Distribution, to acquire GMS Inc., a leading North American specialty building products distributor. This acquisition aims to expand SRS's offerings and capabilities for professional contractors by adding GMS's expertise in drywall, ceilings, and steel framing. The move aligns with The Home Depot's strategy to enhance its services for professional contractors and broaden its distribution footprint in the U.S.
SRS Distribution Inc. has acquired Rising Star Wholesale, a distributor of siding, windows, doors and other complementary products.
SRS Distribution, the massive building products distributor owned by Home Depot, has partnered with ToolBelt to help "tackle the skilled labor gap and create more opportunities for contractors," per its LinkedIn page.
Home Depot acquired SRS Distribution for $18.25 billion to boost its pro business amid slow home improvement demand. The deal, closed in June, aims to enhance Home Depot's offerings to professionals in roofing, pool, and landscaping sectors. This acquisition has driven a 6% increase in fiscal Q3 sales, despite a decline in consumer spending. Without SRS' sales, Home Depot's revenue would have decreased year over year in the past two quarters.
Collaboration Focus: ServiceTitan collaborates with SRS Distribution to tackle operational challenges for roofing contractors, focusing on rising material costs and procurement issues, and improving efficiency and transparency.