Endur End-to-End Business Analyst

Job Description

Endur Experience is necessary or else the similar software.

Role Description: 

2 of 3 5+ years experience required. Accountable for the end to end Endur solution. Triage PROD issues escalated from L2s. Investigate and close Incidents. Serve as escalation point for L2 staff. Serve as focal points for “critical” core and data corruption issues. Communicate status of issues at critical issues meetings. Serve as escalation point for operations groups running End-of-Day activities and health checks. Provide knowledge sharing sessions for L2s and L3s after major situations. Review requests for change and determine high level impacts to the solution. Review Design Documents to determine cross functional and CAP implications. Review project deployment plans and provide feedback on potential risks. Review and understand documentation

Thanks & Regards,

Krishna Chaitanya Addanki

IT RECRUITER

3SBC

An E-Verified Company

Number:2818239222 Extn: 561

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.