Ocean Marine and Liability Manager @ Markel Group, Inc.

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for managing a team of claims examiners possessing varied experience levels. This position will oversee the resolution of claims with low to high complexity and provide direction, coaching, and training. This position will report to the Director or Senior Director of claims and be responsible for conveying the organization’s objectives and priorities to staff and measure progress towards stated goals.

Job Description

Experience in handling all facets of ocean marine claims, with a focus on vessel and property damage, and marine liability claims, including P&I, marine general liability, and injury claims.
Directing daily functions to assure adherence to established guidelines and standards.
Analyzing and assessing performance metrics for the unit, including timely and accurate reserving, inventory management and customer service expectations.
Manage assignments of work to ensure effective and timely handling of claims.
Communicating effectively with Senior Management, Product Line Leaders, Underwriters, Actuaries, Accounting, Reinsurance and Human Resource partners.
Managing, supervising, and providing guidance to Claims Examiners.
Catastrophe planning and claims handing on an as-needed basis.
Oversight on complex coverage and litigation issues to ensure compliance and resolution.
Implementation of strategic claims management plans.
Oversee and mentor professional development plans for staff in preparation for the next level of opportunity.
Participating in large loss meetings, claims/underwriting roundtables, meetings with external business partners, actuarial meetings, and other claims related meetings.
Responsibility for the continuous improvement of claim handling quality, case financial outcomes and the achievement of established objectives through the Quality Control program and process.
Manage external vendors and business relationships, including but not limited to surveyors, independent adjusters, attorneys, and salvage companies.
25% travel required.

Education

Bachelor’s degree or equivalent work experience
JD, advanced degree, or focused technical degree a plus

Certification

Must have or be eligible to receive claims adjuster license.
Successful achievement of industry designations (INS, IEA, AIC, ARM, SCLA, CPCU)

Work Experience

Minimum of 10 years of ocean marine claims handling experience, with a focus on marine liability claims, or equivalent combination of education and experience
Prior management experience a plus

Qualifications

Excellent written and oral communication skills
Strong analytical and problem solving skills
Strong organization and time management skills
Ability to deliver outstanding customer service
Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
Ability to work in a team environment
Strong desire for continuous improvement
Markel offers hybrid working schedules of 3 days in the office and 2 days remote.

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The salary for the position is $94K - $158K with a 25% bonus potential.

Who we are:

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better

We enjoy the everyday | We think further

What’s in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. 

We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.

All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Caution: Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.

All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com.

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. 

Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com.

No agencies please.

Ocean Marine and Liability Manager

Markel Group, Inc.

Compensation Overview