Learneo is scaling!  The Legal Operations Manager is a newly created role within the Learneo Legal & Compliance team that will play a crucial role in building and optimizing legal team operations, contract and knowledge management, and workflow and process design. The Legal Operations Manager will work closely with the Associate General Counsel, Senior Commercial Counsels, and cross-functional corporate operations teams to support business stakeholders within a growing, fast-paced and complex global business. An ideal candidate is someone who is a self-starter, has deep experience in contract management and legal operations, and is passionate about process building. 

About Learneo:
Learneo is a platform of builder-driven businesses, including Course Hero, CliffsNotes, LitCharts, QuillBot, Symbolab, Scribbr, LanguageTool and StudentBrands, all united around a shared mission of supercharging productivity and learning for everyone. We attract and scale high growth businesses built and run by visionary entrepreneurs. Each team innovates independently but has a unique opportunity to collaborate, experiment, and grow together, and they are supported by centralized corporate operations functions, including HR, Finance and Legal.

Here are some ways you’ll make an impact 

• Identify opportunities to improve processes, share best practices, and improve efficiency with Learneo’s legal and compliance workflows, processes, organizational structure, systems and technologies
• Plan for, select, implement, champion, and maintain legal tech
• Lead implementation of the Company’s information governance and records management programs in collaboration with internal stakeholders and external experts
• Support counsel and collaborate with HR on onboarding and management of large, international freelancer workforce
• Assist the department’s efforts to create and refine forms, playbooks, systems, processes, and procedures
• Manage legal team workflow and primary responsibility for triaging and updating task and request statuses 
• Evaluate and improve how legal intakes, assigns, and manages legal work
• Support commercial counsels by taking ownership of reviewing certain templated contracts, like NDAs, order forms, independent contractor agreements
• Report on key operational and substantive metrics for the department that will better inform decision-making, including matter and work product analyses and dashboards
• Promote best practices for knowledge management and tracking regulatory developments
• Coordinate the department’s delivery of training across the company, the training of department members, and team offsites
• Manage special projects as required or requested

Are you our Legal Operations Manager?

• 5 years of relevant work experience, including at least 2 in legal operations, contract management, or legal coordination
• Experienced in developing, implementing, and using legal tech solutions (e.g. legal workflow tools, CLMs, contract repositories, redlining software)
• Excellent organizational skills, keen attention to detail, and unfailing follow-up to effectively manage multiple activities of varying difficulty, priority and complexity
• Collaborates effectively with cross-functional teams, in a professional manner
• Excellent analytical, problem-solving, and communication skills
• Strong sense of accountability, integrity and taking ownership over projects and responsibilities and resolving issues proactively

Bonus Points 

• Experience building brand new legal processes and workflows, and implementing new legal tech or systems 
• Project management experience 
• Demonstrated ability to independently move projects forward by gaining support needed from others while working in a cross-functional role
• Proven track record of collaborating with cross-functional groups (e.g., Finance, Operations, IT) to set objectives and produce meaningful results
• Experience with specific legal tech and task management tools like Ironclad, Lexion, Pramata, LinkSquares, Streamline AI, Jira, Notion, Asana
• Has a solid understanding of commercial contracting principles and able to work independently to review basic commercial contracts

Benefits & Perks!

• Competitive salary, annual bonus, and RSUs
• Medical coverage, including full dental and vision
• Life and disability benefits
• 401(k) program (US)  / retirement savings plan (Canada) with company match
• One month paid sabbatical after 5 years at the company
• Education reimbursement
• Professional development workshops & industry conferences
• Paid parental leave
• Flexible work schedule
• Social responsibility program (volunteer time off and donation matching)
• Annual wellness stipend
• Monthly tech stipend
• Annual family planning stipend
• Quarterly snack boxes delivered to your door
• Cell phone allowance

Research shows that candidates from underrepresented backgrounds often don’t apply for roles if they don’t meet all the criteria. We strongly encourage you to apply if you’re interested: we’d love to learn how you can amplify our team with your unique experience!

This role is eligible for hire in the San Fransisco Bay Area, California, Toronto, Canada & Vancouver, Canada, with the expectation that this individual will be working PST hours. 

For positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records. Other locations: IL, MA, NJ.

We are a virtual-first company and have employees dispersed throughout the United States and Canada. We have a market-based pay structure that varies by location. The base pay for this position is dependent on multiple factors, including candidate experience and expertise, and may vary from the amounts listed below. You may also be eligible to participate in our bonus program and may be offered an equity award, benefits, and other types of compensation.