Legal Operations Manager

Course Hero

Course Hero

1,001-5,000 employees

Online platform providing comprehensive study resources and guides



Toronto, ON, Canada + 2 more

Required Skills
  • 5 years of relevant work experience, including at least 2 in legal operations, contract management, or legal coordination
  • Experienced in developing, implementing, and using legal tech solutions (e.g. legal workflow tools, CLMs, contract repositories, redlining software)
  • Excellent organizational skills, keen attention to detail, and unfailing follow-up to effectively manage multiple activities of varying difficulty, priority and complexity
  • Collaborates effectively with cross-functional teams, in a professional manner
  • Excellent analytical, problem-solving, and communication skills
  • Strong sense of accountability, integrity and taking ownership over projects and responsibilities and resolving issues proactively
  • Identify opportunities to improve processes, share best practices, and improve efficiency with Learneo’s legal and compliance workflows, processes, organizational structure, systems and technologies
  • Plan for, select, implement, champion, and maintain legal tech
  • Lead implementation of the Company’s information governance and records management programs in collaboration with internal stakeholders and external experts
  • Support counsel and collaborate with HR on onboarding and management of large, international freelancer workforce
  • Assist the department’s efforts to create and refine forms, playbooks, systems, processes, and procedures
  • Manage legal team workflow and primary responsibility for triaging and updating task and request statuses
  • Evaluate and improve how legal intakes, assigns, and manages legal work
  • Support commercial counsels by taking ownership of reviewing certain templated contracts, like NDAs, order forms, independent contractor agreements
  • Report on key operational and substantive metrics for the department that will better inform decision-making, including matter and work product analyses and dashboards
  • Promote best practices for knowledge management and tracking regulatory developments
  • Coordinate the department’s delivery of training across the company, the training of department members, and team offsites
  • Manage special projects as required or requested

Course Hero stands out as a leading online learning platform, offering a vast array of over 60 million course-specific resources across a wide range of subjects, making it a comprehensive hub for student learning. The company's culture is deeply rooted in collaboration and support for educators, enhancing classroom learning and driving student success. Their competitive advantage lies in their extensive resource base, their commitment to deep learning, and their active role in helping students achieve their academic goals.

Company Stage

Series C

Total Funding



Redwood City, California



Growth & Insights

6 month growth


1 year growth


2 year growth



Competitive salary, annual bonus, and RSUs

Medical coverage, including full dental and vision

Life and disability benefits

401(k) program

One month paid sabbatical after 5 years at the company

Education reimbursement

Professional development workshops & industry conferences

Paid parental leave

Flexible work schedule

Social responsibility program

Annual wellness stipend

Monthly tech stipend

Annual family planning stipend

Monthly snack boxes delivered to your door

Cell phone allowance