Senior Account Manager
Posted on 8/22/2022
INACTIVE
Profitero

201-500 employees

Global commerce acceleration through intelligence-driven solutions
Company Overview
Profitero stands out as a global leader in commerce acceleration, offering a comprehensive suite of intelligence-driven solutions that enable brands to optimize product availability, discoverability, and conversions across a vast network of over 1000 retailers in 70+ countries. Their unique Open Commerce Ecosystem allows for seamless integration with other retail, agency, and tech solutions, effectively bridging data gaps and unlocking additional value for brands. Furthermore, Profitero's predictive PDP benchmarks and impactful keywords analysis provide brands with strategic insights to enhance their performance and earn more traffic, thereby establishing a competitive edge in the market.
Consulting

Company Stage

N/A

Total Funding

$48.8M

Founded

2010

Headquarters

Boston, Massachusetts

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-1%

2 year growth

17%
Locations
Slough, UK
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Salesforce
Marketing
Requirements
  • Preference for a degree in a business/marketing related field and 5+ years of relevant account management experience with a proven track record
  • Must demonstrate excellent communication (written and oral) and active listening skills
  • Must speak and write in English fluently
  • Outstanding organizational skills and ability to multitask to prioritize and manage workflow
  • Strong attention to detail and analytical capabilities coupled with sound interpersonal skills
  • Positive and enthusiastic outlook toward the attainment of sales and marketing goals
  • Goal driven - strong desire to exceed expectations
  • Previous account management experience in the FMCG and/or tech sector is highly desired
  • Knowledge of other European languages would be useful: German, French, Spanish
  • Experience of working with Salesforce CRM
Responsibilities
  • Ensuring enterprise clients receive ROI from their Profitero service at a local and HQ level, leading to satisfaction and uncontested renewals
  • Leadership of a team responsible for a portfolio of enterprise accounts
  • Developing a high level of expertise in Profitero's industry, product offerings, competitive landscape, and understanding of associated technologies and how they solve customer's business issues
  • Driving usage of Profitero's service and understanding of value delivery across the client organisation vertically and horizontally
  • Building relationships and networks across a portfolio of customers, identifying commercial opportunities and upselling new features where appropriate
  • Arranging conference calls, product demos, training and face-to-face meetings to educate our customers on our solution's capabilities/benefits
  • Be the face of your clients within the Profitero business, ensuring that future client needs drive our product roadmap and ways of working
  • Utlisation of tools such as Gainsight and account plans to ensure effective internal reporting and alignment of Profitero resources to your clients' needs