About Starburst
At Starburst, we are working to dismantle the status quo of data silos and vendor lock-in every single day. For decades, database companies have held their customers hostage and we believe that’s just plain wrong. Starburst offers a full-featured data lake analytics platform, built on open source Trino. Our platform includes all the capabilities needed to discover, organize, and consume data without the need for time-consuming and costly migration projects. Today more than 300 leading organizations trust us to make better decisions faster.
Though Starburst has raised $414M in venture funding from top investors, we were founded in a rather unusual way as we bootstrapped the business with customers and revenue from the very beginning! We are a remote-first company with employees all over the world and are proud to be named a Best Place to Work. Come join our team of All-Stars!
About the role
We are expanding the way we support our customers and are looking to grow the Onboarding Engineer team. In this role you will be supporting both pre- and post- sale account teams to ensure customers are set up to realize the value of the Starburst platform.
In this role, you’ll be expected to understand customers’ current state and help get them to their future state architecture by deploying Starburst in multiple environments.
The ideal candidate is highly motivated, eager to learn, can work in a fast-paced dynamic environment, and has excellent communication skills. They also have a background in distributed systems, Hadoop, cloud technologies, security, DBMSs, LDAP/AD/Kerberos authentication, and navigating a complex Java codebase.
As an Onboarding Engineer at Starburst you will:
- Assist and guide customers in the implementation of Starburst from initial infrastructure and security set up to validation.
- Actively juggle multiple customer onboardings and carefully track time and effort commensurate with budget and margin goals
- Project manage the installation of Starburst, managing timelines and proactively diagnosing and resolving unforeseen technical obstacles
- Be the expert in Starburst Enterprise and guide and direct our customers to ensure they make the best technical decisions to achieve scale and performance goals
- Act as eyes and ears of the Starburst team to raise issues, identify risk, and mitigate potential downstream blockers
Some of the things we look for:
- Proven track record of implementing customers and adhering to time-to-value metrics
- Project and time management
- Databases (Teradata, Postgres)
- Setting up and tuning distributed processing engines
- Analyzing code and using ad-hoc tests to troubleshoot complex issues
- Hadoop (specifically HDFS and Hive)
- Docker and Kubernetes
- Cloud technologies (AWS, Azure, GCP, OpenShift)
- Security: Authentication (LDAP, Kerberos, OAuth); Authorization technologies (SSL/TLS)
Where could this role be based?
- Anywhere on the East Coast or Central US, where you can support all of North America
Why build your career at Starburst?
We live by our three core company values: Character, Competence, and Ownership and are a team of top performers. We are each in the driver’s seat, shaping our organization and working together towards our common mission. We are solving exceptionally complex and meaningful challenges here and as we innovate, we each have the opportunity to build our careers alongside Starbursts’s growth.
We take care of our global workforce by making sure employees enjoy competitive salaries and attractive stock grants, remote-friendly work options, flexible paid time off, and more!
Starburst Data is a diverse, equitable, and inclusive place to work. Everyone is welcome at the Starburst table and we have several employee resource groups such as Womxn At Starburst, Starburst Military, and Starburst Pride. We know that the more diverse perspectives we have at the table will only serve us to make a better team and company.
Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#BI-Remote #LI-Remote
