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Senior Sales Operations Analyst
Posted on 9/9/2022
INACTIVE
Locations
London, UK
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Data Analysis
Sales
Salesforce
Requirements
  • Constantly seeks more repeatable, efficient, and scalable processes and unafraid to challenge status quo
  • Comfortable wearing multiple hats to reduce time to value on projects and initiatives
  • Fluent English speaker, Ability to speak either French or German would be beneficial
  • Well versed in the end-to-end customer journey and able to quickly identify friction points and opportunities to resolve
  • Bachelor's degree or equivalent experience
  • Previous experience in a business analysis, operations, consulting, or other similar role
  • Technology, Software-as-a-Service (“SaaS”), knowledge and experience required
  • Experience in Salesforce.com, implementing related sales tools in prospecting, email cadence and forecasting apps such as Outreach, Salesloft, Clari and B2b contacts database
  • CRM & CPQ experience is required. Salesforce, and Business Intelligence tool experience is preferred
  • Extensive experience leading collaborative, cross-functional discovery and requirements gathering sessions
  • Excellent interpersonal skills with ability to engage frontline teams and executive stakeholders alike
  • Expertise building reports and conducting data analysis in Salesforce, Excel, BI tools, and other software
  • Proven ability to work in a matrix-style organizational structure to motivate and influence others
Responsibilities
  • Partner with the Sales, Customer Success and Professional Services organization to define and document key business outcomes and corresponding success metrics
  • Facilitate workshops and stakeholder interviews to map current state processes, identify and quantify improvement opportunities, and build a roadmap to transition to target state
  • Solicit diverse perspectives to brainstorm bold ideas and deliver people-centric solutions
  • Develop detailed project requirements and coordinate across internal subject matter experts to implement enhancements to our business processes, platforms and tools, and data analytics
  • Support Sales and associated teams with getting the most out our Sales Tools and Tech Stack
  • Support forecasting and capacity planning processes
  • Closely partner with Field Sales and Customer Success to advise on key deals with an emphasis on structuring smart, balanced customer orders
  • Proactively identify and drive initiatives to remedy order structuring process gaps and improve Deal Desk efficiency
  • Work as a liaison between multiple functional groups to help facilitate deal closure
  • Ensure contract pricing is set at amounts to drive discipline and consistency
  • Process documentation and training
  • Provide appropriate training and mentoring to advance personnel and organizational development
  • Take ownership of special projects supporting the team's Objectives and Key Results (“OKR's”)
  • Ensuring the integrity of ARR bookings and contractual details
  • Produce reporting and perform ad hoc analysis on our business performance vs. goals
Seismic

1,001-5,000 employees

Global sales enablement solution
Company Overview
Seismic helps marketing and sales teams fulfill their promise to drive revenue together.
Benefits
  • Generous paid parental leave - Paid time off for moms and dads to spend time bonding with their new bundle of joy.
  • End-of-year paid recharge week - Our global offices shut down, allowing us all to unwind while we gear up for the new year ahead.
  • High performance bonus incentives - Employees are rewarded on a semi-annual basis for their awesome contributions to Seismic.
  • Global company meet-ups - An annual meet-up in sunny San Diego for a week of bonding, learning, and fun.
Company Core Values
  • Entrepreneurship
  • Innovation
  • Creativity
  • Financial growth