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Senior Technical Architect
Confirmed live in the last 24 hours
Locations
Canada • Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Git
Leadership
Requirements
  • Broad technical understanding of SDLC, software development, security, automation and infrastructure, with 2+ years of hands-on technical implementation experience building and maintaining SDLC automations
  • Creative problem-solving skills in response to complex technical questions
  • Dedication to delivering a great customer experience
  • Creative problem-solving skills in response to complex technical questions
  • Excellent verbal and written communication skills
  • Collaborative and team-oriented mindset for accomplishing goals
Responsibilities
  • Create and maintain reusable, industry and technology-focused demonstrations of the GitHub platform
  • Collaborate with account teams to craft custom demonstrations for key customers
  • Work on global technical projects in addition to engaging with key customers, with the view of allowing other members of Field Services to be even more effective in their roles
  • Work in close partnership with Regional Account Teams and Leadership
  • Work with Product, Engineering and Services to document and communicate customer needs and product feedback
  • Share acquired technical knowledge and insight with members of Field Services, Professional Services, Customer Success and Product
  • Work on global technical projects in addition to engaging with key customers, with the view of allowing other members of Field Services to be even more effective in their roles
Desired Qualifications
  • Experience implementing technical solutions within highly-regulated industries
  • Experience working with GitHub Actions and GitHub's APIs and SDKs
  • Comfortable working in a fast-paced and dynamic environment
  • Flexible schedule and ability to work across different time zones
  • Willingness to go the extra mile to improve the customer experience
  • Self-directed and resourceful with a growth mindset
GitHub

1,001-5,000 employees

Open-source code hosting
Company Overview
GitHub is on a mission is to build a global platform for developer collaboration. The company operates an open-source coding hosting and collaboration platform
Benefits
  • A diverse and inclusive workplace - At GitHub, we think that a diverse company is a strong company, and we work hard to foster a supportive and welcoming workplace. Learn more about our commitment to diversity.
  • Work happier - Build amazing things with a balance of autonomy and collaborative teamwork. Set your own work schedule and make use of a flexible PTO plan when you need to recharge.
  • Lead from any location - GitHub is a remote-first company with offices located throughout the US, Europe, and Asia. Whether you live near an office or not, GitHub believes you can do your best work wherever you are. If you work remotely, you will receive a stipend to outfit your home office and receive reoccurring reimbursement refreshes.
  • Put your health and family first - You’ll enjoy 100% coverage of health insurance premiums across our medical, dental, and vision plan offerings, including coverage for dependents. We also offer five months of paid family leave to all new parents with the option to use it all at once or throughout the baby’s first year.
  • Find your zen - GitHub provides a monthly wellness stipend designed to cover anything from gym memberships, massage, meditation apps, or any other wellness related expenses.
  • Invest in your future - At GitHub, you’ll have a stake in the future success of our platform with equity grants. For full-time employees, we offer competitive 401k planning with a 50% company match up to the IRS 402(g) annual limit.
  • Keep growing - Learn how you learn best. From books to conferences, you’ll get a yearly budget for your individual learning and development goals.
  • Give back to your community - We believe in sharing our time, resources, and products to contribute to positive social impact. GitHub matches charitable donations up to $15,000 per calendar year. And for each hour (up to 40 hours) of volunteering per year, you will receive $20 to donate to an organization of your choice.
Company Values
  • Collaboration: We believe the best work is done together.
  • Empathy: We believe in putting people first.
  • Quality: We believe in setting the standard for excellence.
  • Positive Impact: We believe in making the world a better place through our work.
  • Shipping: We believe in creating things for the people using them.