Full-Time

Business Operations

Confirmed live in the last 24 hours

Chapter

Chapter

51-200 employees

Digital platform for Medicare guidance and support

Healthcare

Compensation Overview

$160k - $250kAnnually

+ Variable Compensation + Equity Structure

Senior, Expert

New York, NY, USA

Category
Project Management
Strategy Development
Business & Strategy
Requirements
  • 7+ years of experience in operational roles, preferably at high-growth companies
  • You thrive in ambiguity and enjoy driving simplicity from complexity
  • You are operationally excellent, able to manage a large volume of moving pieces without sacrificing quality
  • You are able to ruthlessly prioritize and help others understand your prioritization decisions
  • You are a builder – you enjoy improving processes and implementing solutions
Responsibilities
  • Design and build foundations for a variety of 0-1 initiatives
  • Improve and scale existing processes to enable our hyper growth
  • Bring clarity and simplicity to a complex environment
  • Identify hotspots in the business that require intervention and proactively investigate, strategize, and implement solutions with teammates
  • Improve the way the company operates by running effective prioritization and planning processes

AskChapter.org is a digital platform that provides guidance and support for individuals dealing with Medicare. It primarily serves retirees and those eligible for Medicare, offering personalized advice through dedicated Chapter Medicare Advisors. These advisors help clients understand when to enroll in Medicare and assist in selecting the best plans to cover costs not included in Original Medicare. As clients' healthcare needs change, the advisors ensure they have the most suitable plan to minimize out-of-pocket expenses. AskChapter.org charges a nominal monthly fee for its services, which helps clients save money on healthcare costs. The company has received positive feedback for its knowledgeable and patient advisors, achieving a 5-star rating and an A+ rating from Better. In addition to Medicare advice, AskChapter.org fosters a supportive community and provides resources through a digital magazine that addresses age-related challenges.

Company Stage

Series C

Total Funding

$122.6M

Headquarters

New York City, New York

Founded

2020

Growth & Insights
Headcount

6 month growth

17%

1 year growth

26%

2 year growth

96%
Simplify Jobs

Simplify's Take

What believers are saying

  • The recent $50M Series C funding will accelerate product development and hiring, potentially expanding Chapter's market reach significantly.
  • Partnerships with entities like Uber Health enhance Chapter's service offerings and credibility in the healthcare sector.
  • The addition of high-profile board members like Dr. Donna Shalala can provide strategic guidance and elevate the company's industry standing.

What critics are saying

  • The Medicare advisory market is highly competitive, requiring Chapter to continuously innovate to maintain its edge.
  • Dependence on a subscription-based revenue model may limit scalability if clients do not perceive ongoing value.

What makes Chapter unique

  • Chapter offers a highly personalized advisory service, unlike many competitors who provide generic Medicare information.
  • The company's digital platform and dedicated advisors ensure clients receive continuous support and updates, setting it apart from traditional Medicare brokers.
  • Chapter's integration of a digital magazine and community support adds value beyond just Medicare advice, addressing broader age-related challenges.

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Benefits

Flexibility to work remotely

Competitive compensation package

Unlimited PTO

Breakfast, snacks, & coffee/tea on us.