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Staff User Researcher
Confirmed live in the last 24 hours
Locations
San Francisco, CA, USA • Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Data Science
Leadership
Marketing
Research
Requirements
  • You've been a user researcher for many years and have deep experience with research methodologies that include both qualitative and quantitative methods
  • You've used qualitative research projects and findings to affect company strategy. Senior leadership sees you as a crucial thought partner in the rollout of significant initiatives
  • You've shaped a research culture within product teams. You've mentored junior colleagues to understand customers better and guided team members on how to conduct their research with tools and templates
  • You manage your workload proactively, suggesting solutions to competing demands. You anticipate issues or requirements on projects in advance and work to raise those with critical people outside your team
  • You're an excellent communicator of user behavior with the broader company, helping teams around you to better communicate the customer's voice
  • You're a terrific empathizer and can share in someone else's experiences by imagining what it would be like to be in that person's shoes
Responsibilities
  • You'll be responsible for shaping the most ambiguous and impactful strategies across two core teams, Analysis and Data teams. You'll be deeply involved in product and feature definition, using a wide range of research methods
  • You'll work alongside Technical, Product, and Design Leads to define, influence, and build support for a long-term product strategy that situates Mixpanel's future in the context of emerging tech and company growth
  • You'll collaborate with Customer Success, Data Science, Product Marketing, and other adjacent functions to define our customers' entire data exploration journey
  • You'll identify and advocate for specific research projects upfront and ensure that the findings match the needs of the business. You'll roadshow important discoveries, ensuring all relevant teams hear recommendations
  • You'll grow and oversee a user research program to understand how start-ups, small companies, and large organizations analyze their product data
Mixpanel

201-500 employees

Company product analytics platform
Company Overview
Mixpanel is an analytic platform that helps companies measure what matters, make decisions fast, and build better products through data.
Benefits
  • Competitive compensation
  • Company stock options
  • Sabbatical policy
  • PTO
  • Volunteer time off
  • Parental leave
  • Mental health resources
  • 401(k) match
  • Health, dental,& vision coverage
  • Flexible work from home options
  • Learning & development stipend
  • Professional growth hours
Company Core Values
  • Be open
  • Lead change
  • Results-oriented
  • Customer focus
  • One team