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Home Buying Transformation Analyst – Co-op/Internship
Summer 2023, 4 Months
Posted on 3/3/2023
Toronto, ON, Canada
Experience Level
  • Investigation into digital banking and digital product best practices
  • Competitor research to understand how BMO offerings compare
  • Analysis of various data sources and types to drive new insights
  • Support the coordination of various meetings and projects
  • Working knowledge of digital products & channels and e.g. contact centre, mobile and online
  • Working understanding of digital product management
  • Knowledge of BMO's products and services
  • Frontline customer service experience
  • Real estate secured lending experience
  • Project management experience
  • Designs, develops, and implements innovative analytical solutions
  • Designs and produces regular and ad-hoc reports, and dashboards
  • Builds reports and visualizations to effectively communicate data driven insights to users for a variety of audiences e.g. visualization solutions of data into reports, graphics, dashboards to illustrate facts, trends, and insights
  • Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs
  • Supports development and execution of strategic analytics & reporting initiatives in collaboration with internal and external stakeholders
  • Analyzes data and information to provide subject-matter insights and recommendations
  • Develops tools and delivers training programs for use of reporting tools and self-serve analytics by non-analytical end users; may include delivery of training to audiences
  • Documents and maintain operational procedures and processes relating to analytical and reporting processes
  • Builds effective relationships with internal/external stakeholders
  • Collaborates with internal and external stakeholders in order to deliver on business objectives
  • Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees
  • Analyzes issues and determines next steps
  • Broader work or accountabilities may be assigned as needed
  • Qualifications:
  • Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience
  • Knowledge and experience in data preparation, data analysis, and statistical tool sets including but not limited to Spotfire, Tableau, SQL, SAS, R, Python, MATLAB, SPSS - Good
  • Specialized knowledge
  • Verbal & written communication skills - Good
  • Organization skills - Good
  • Collaboration & team skills - Good
  • Analytical and problem solving skills - Good
Bank of Montreal (BMO)